Ditech vs Seterus

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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $46.1K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Not one little thing 8
  • Bad 5
  • No wabsite 1
  • Website was easy 1

Customers don't like

  • No accountablity10
  • Horrible customer service9
  • Worst customer service6
  • Anything about them at all5
  • Customer service5

Products by Ditech

No items

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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $5.4M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Total nitemare 14
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service20
  • Never getting responses18
  • Do not honor agreement14
  • Incompetent and rude agents12
  • Ignorance11

Products by Seterus

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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