PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ditech and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ditech
Ocwen

Ditech and Ocwen Overview

Total reviews
464
1495
Company responses
0
0
Issues resolved
0
5

Ditech and Ocwen Consumer Ratings

Rank
198 out of 888 in Loans and Mortgages category
194 out of 888 in Loans and Mortgages category
Customer service
191 in category
176 in category
Reliability
177 in category
163 in category
Product or Service Quality
173 in category
190 in category
Billing Practices
165 in category
161 in category

Ditech and Ocwen Rating Details

Customer service
1.1 (219 reviews)
1.2 (299 reviews)
Reviewer's quote

...Its my fervent hope that customer service reps house floods or burns and they get the same customer service experience theyre giving me..

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...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

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Reliability
1.1 (204 reviews)
1.2 (230 reviews)
Reviewer's quote

Ditech is reporting missed payments on my account that has been closed for years.

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OCWEN STOLE OUR HOME. THEY ARE CROOKS. NEVER LET THEM DO A HOME INSPECTION ON YOUR HOME. ONCE THEY FIGURE OUT THEY CAN MAKE BIG MONEY OFF THE HOME THEN THEY START SCREWING WITH YOU. THEN THEY ILLEGALLY FORECLOSE ON YOUR HOME . I NEVER SIGNED ANYTHING OR WAS NOTIFIED IN ADVANCE.This has had a...

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Product or Service Quality
1.2 (204 reviews)
1.1 (282 reviews)
Reviewer's quote

DITECH MORTGAGE CUSTOMER SERVICE MANAGER ANGELICA IS THE WORST AT HELPING THE CONSUMER. CALLED YESTERDAY AND WAS PROMISED THAT MY ISSUE WOULD BE ESCALATED..

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...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

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Billing Practices
1.2 (199 reviews)
1.2 (225 reviews)
Reviewer's quote

...Have yet to see one billing statement from SLS. Bad buisnes on both parties especialy Ditech for selling to a fraudulent company. Violates truth and lending act..

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I want ALL THOSE PAYMENTS BACK WITH PENALTIES AND INTEREST ASAP!! Contact will be considered as acknowledgment of your fraudulent practices OCWEN/PHH AND I WILL EXPECT RESTITUTION IN VALUE OF HOUSE PLUS LOST PAYMENTS AND INTEREST WITHIN 30 DAYS with restitution of credit rating. ($300,000). It is...

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Ditech and Ocwen Pros and Cons

Pros
  • Rotton crooks
  • Some representatives are very nice
  • Website was easy
  • One person that tried to help me
  • Didnt
  • Loan modification staff is competent and fair
Cons
  • Horrible customer service
  • Unethical lying gross stupidity
  • No accountablity
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Ditech and Ocwen Most Positive Reviews

Top rated reviews
5

I recently had a great experience with Ditech. The process was fast, smooth and efficient. The loan officer and processo...

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5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

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5

I paid my mortgage off in September 2016. I tried to get the satisfaction of mortgage from them for about a year,...

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5

In 2005 I borrowed $23,000 from them as a Home Equity Home and I paid them every month. I asked them to let me know...

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Ditech and Ocwen Most Critical Reviews

Lowest rated reviews
1

Unfortunately we made and confirmed an appointment with a local specialist and our client. We made schedule adjustments...

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1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

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1

Contacted a highly referred mortgage loan specialist in Winter Haven Fl. After reviewing our credit we were told we...

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1

My gmac mortgage was sold to ocwen in the middle of a loan modification gmac tried to foreclose on me after they sold...

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Ditech and Ocwen Latest Reviews

Recent published reviews
No votes

I'm not receiving information true my email my phone number is 970)208-7309 I need to find out the amount of interest...

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1

OCWEN STOLE OUR HOME. THEY ARE CROOKS. NEVER LET THEM DO A HOME INSPECTION ON YOUR HOME. ONCE THEY FIGURE OUT THEY CAN M...

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No votes

Says the number is invalid

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No votes

My dad is Timothy Davis
610 Hampton rd
Lancaster SC 29720
Po box 554
Lancaster SC 29721
He has paid off the mortgage that sta...

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Ditech and Ocwen Products and Services

Most reviewed product and services
  • Ditech Mortgage (165 reviews)
  • Ditech Customer Care (75 reviews)
  • Ditech Loan (27 reviews)
  • Ocwen Mortgage (526 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)