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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $36.1K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Not one little thing 9
  • Good until end 1
  • Website was easy 1
  • No wabsite 1

Customers don't like

  • No accountablity6
  • Cannot pay home loan3
  • Customer service3
  • Unethical lying gross stupidity2
  • Worst customer service2
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 304 COMPANY RESPONSES
  • 509 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $47.8K AVERAGE LOSS
2.8
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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