PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Greentree Servicing and Ditech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
...It was over 700 bty ,The entire drawn out affair was leading up to getting me to sign up for there credit repair service. I got a personal loan with no trouble from an other service..
Read full review
DITECH MORTGAGE CUSTOMER SERVICE MANAGER ANGELICA IS THE WORST AT HELPING THE CONSUMER. CALLED YESTERDAY AND WAS PROMISED THAT MY ISSUE WOULD BE ESCALATED..
Read full review
Interest Rate
1.3 (48 reviews)
1.5 (178 reviews)
Reviewer's quote
They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...
Read full review
...And they would not work with me to lower my interest rate. Which I qualified for. So I want to be involved in the class action law suit...
Read full review
Customer service
1 (46 reviews)
1.1 (219 reviews)
Reviewer's quote
...Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a late payment and I am furious of how this was handled...
Read full review
...Its my fervent hope that customer service reps house floods or burns and they get the same customer service experience theyre giving me..
Read full review
Website
1.5 (42 reviews)
1.4 (194 reviews)
Reviewer's quote
Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!!...
Read full review
Some bad stuff happened, and we couldn't get the mortgage payments in. We contacted Ditech for options, they said we could apply for a loan modification with a form on their site. They also told us they wouldn't take any partial payments, so we were going to be falling behind until the application...
Read full review
Greentree Servicing and Ditech Pros and Cons
Pros
No problems with payments
This company lays to their customers
Terms met
Rotton crooks
Some representatives are very nice
Website was easy
Cons
Rude staff
Lack of customer service
Charges for online payment
Horrible customer service
Unethical lying gross stupidity
No accountablity
Greentree Servicing and Ditech Most Positive Reviews
Top rated reviews
5
My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...
Read full review
5
I recently had a great experience with Ditech. The process was fast, smooth and efficient. The loan officer and processo...
Read full review
4
I have been trying to male bi monthly payments for 3 months. I have filled out the same paperwork 3 times which is no...
Read full review
5
I paid my mortgage off in September 2016. I tried to get the satisfaction of mortgage from them for about a year,...
Read full review
Greentree Servicing and Ditech Most Critical Reviews
Lowest rated reviews
1
I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...
Read full review
1
Unfortunately we made and confirmed an appointment with a local specialist and our client. We made schedule adjustments...
Read full review
1
My dad had purchased a mobile home from Bombardier Capital Inc. in 1998. His payments were $270.90. He has been paying o...
Read full review
1
Contacted a highly referred mortgage loan specialist in Winter Haven Fl. After reviewing our credit we were told we...
Read full review
Greentree Servicing and Ditech Latest Reviews
Recent published reviews
No votes
I would like to apply for a loan for 3,000
Read full review
No votes
I'm not receiving information true my email my phone number is 970)208-7309 I need to find out the amount of interest...
Read full review
1
I bought a 1996 mobile home in 1999 brand new, its Finance threw Green Tree, o have already paid 85.000, balance is...
Read full review
No votes
Says the number is invalid
Read full review
Greentree Servicing and Ditech Products and Services
Most reviewed product and services
Greentree Servicing Mortgage
(300 reviews)
Greentree Servicing Loan
(123 reviews)
Greentree Servicing Customer Care
(20 reviews)
Ditech Mortgage
(165 reviews)
Ditech Customer Care
(75 reviews)
Ditech Loan
(27 reviews)
How would you compare Greentree Servicing vs Ditech?
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.
How would you compare Greentree Servicing vs Ditech?