PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Ditech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Ditech

Greentree Servicing and Ditech Overview

Total reviews
800
464
Company responses
1
0
Issues resolved
0
0

Greentree Servicing and Ditech Consumer Ratings

Rank
234 out of 888 in Loans and Mortgages category
198 out of 888 in Loans and Mortgages category
Product or Service Quality
187 in category
174 in category
Interest Rate
192 in category
144 in category
Customer service
200 in category
193 in category
Website
177 in category
200 in category

Greentree Servicing and Ditech Rating Details

Product or Service Quality
1.1 (51 reviews)
1.2 (204 reviews)
Reviewer's quote

...It was over 700 bty ,The entire drawn out affair was leading up to getting me to sign up for there credit repair service. I got a personal loan with no trouble from an other service..

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DITECH MORTGAGE CUSTOMER SERVICE MANAGER ANGELICA IS THE WORST AT HELPING THE CONSUMER. CALLED YESTERDAY AND WAS PROMISED THAT MY ISSUE WOULD BE ESCALATED..

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Interest Rate
1.3 (48 reviews)
1.5 (178 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

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...And they would not work with me to lower my interest rate. Which I qualified for. So I want to be involved in the class action law suit...

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Customer service
1 (46 reviews)
1.1 (219 reviews)
Reviewer's quote

...Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a late payment and I am furious of how this was handled...

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...Its my fervent hope that customer service reps house floods or burns and they get the same customer service experience theyre giving me..

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Website
1.5 (42 reviews)
1.4 (194 reviews)
Reviewer's quote

Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!!...

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Some bad stuff happened, and we couldn't get the mortgage payments in. We contacted Ditech for options, they said we could apply for a loan modification with a form on their site. They also told us they wouldn't take any partial payments, so we were going to be falling behind until the application...

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Greentree Servicing and Ditech Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • Rotton crooks
  • Some representatives are very nice
  • Website was easy
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Horrible customer service
  • Unethical lying gross stupidity
  • No accountablity

Greentree Servicing and Ditech Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

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5

I recently had a great experience with Ditech. The process was fast, smooth and efficient. The loan officer and processo...

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4

I have been trying to male bi monthly payments for 3 months. I have filled out the same paperwork 3 times which is no...

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5

I paid my mortgage off in September 2016. I tried to get the satisfaction of mortgage from them for about a year,...

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Greentree Servicing and Ditech Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

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1

Unfortunately we made and confirmed an appointment with a local specialist and our client. We made schedule adjustments...

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1

My dad had purchased a mobile home from Bombardier Capital Inc. in 1998. His payments were $270.90. He has been paying o...

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1

Contacted a highly referred mortgage loan specialist in Winter Haven Fl. After reviewing our credit we were told we...

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Greentree Servicing and Ditech Latest Reviews

Recent published reviews
No votes

I would like to apply for a loan for 3,000

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No votes

I'm not receiving information true my email my phone number is 970)208-7309 I need to find out the amount of interest...

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1

I bought a 1996 mobile home in 1999 brand new, its Finance threw Green Tree, o have already paid 85.000, balance is...

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No votes

Says the number is invalid

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Greentree Servicing and Ditech Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Ditech Mortgage (165 reviews)
  • Ditech Customer Care (75 reviews)
  • Ditech Loan (27 reviews)