PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Ditech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Ditech

Greentree Servicing and Ditech Overview

Total reviews
800
447
Company responses
1
0
Issues resolved
0
0

Greentree Servicing was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 800 reviews. It is 353 reviews more than Ditech received since Jul 10, 2008.

Greentree Servicing and Ditech Consumer Ratings

Rank
211 out of 1293 in Loans and Mortgages category
183 out of 1293 in Loans and Mortgages category
Product or Service Quality
178 in category
168 in category
Interest Rate
183 in category
140 in category
Customer service
191 in category
180 in category

According to consumer ratings and reviews, Ditech ranks 28 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 155 points higher than the worst rated brand in this category. At the same time, Ditech was rated 1.2 stars for Product or Service Quality criterion in this category and it is 165 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Ditech has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Ditech however was rated 1.1 stars and it is 54% worse than other in category.

Greentree Servicing and Ditech Rating Details

Product or Service Quality
1.1 (51 reviews)
1.2 (198 reviews)
Reviewer's quote

My late husband and I were buying a home in Salt Lake. The mortgage had been taken over by Green tree. The year was 2008. We paid the mortgage every month. Then on Oct 17, 2008, my husband was killed in a one vehicle rollover. I was devastated. The mortgage had already been paid for the month of...

Arjay

We have had great expirences with this company since 2000 until this year. They had my payments set up for automatic pay. I had noticed they didnt take payment and tried to call but never got ahols of anyone for a couple months and was not allowed to make online payments. Well it turned out they...

PissedConsumer1696523
Interest Rate
1.3 (48 reviews)
1.5 (175 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

...And they would not work with me to lower my interest rate. Which I qualified for. So I want to be involved in the class action law suit...

Karla B
Customer service
1 (46 reviews)
1.1 (215 reviews)
Reviewer's quote

Our mortgage was originally with GMAC, in 2011 it was sold to Greentree. We pay our mortgage bi-weekly and the company we used for GMAC said they can send our payments to Greentree. Everything was set to go. First few months all was OK. I get a call from my husband saying did you pay the mortgage?...

PissedConsumer912963

My Lawer is calling Thomas Marano today and I expect a check within 24 hours you are all crooked I’ve been out of my house for six months !!!

Richard B

Greentree Servicing and Ditech Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • Rotton crooks
  • Some representatives are very nice
  • Website was easy
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Horrible customer service
  • Unethical lying gross stupidity
  • No accountablity

Greentree Servicing and Ditech Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

I recently had a great experience with Ditech. The process was fast, smooth and efficient. The loan officer and processo...

Greentree Servicing and Ditech Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

Unfortunately we made and confirmed an appointment with a local specialist and our client. We made schedule adjustments...

Greentree Servicing and Ditech Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews

Refinanced a home loan and can't seem to get my escrow account or suspense account money back from them...it's a total...

Read all 447 reviews

Greentree Servicing and Ditech Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Ditech Mortgage (160 reviews)
  • Ditech Customer Care (73 reviews)
  • Ditech Loan (25 reviews)