PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Ditech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Ditech

Greentree Servicing and Ditech Overview

Total reviews
800
450
Company responses
1
0
Issues resolved
0
0

Greentree Servicing was first mentioned on PissedConsumer on Aug 21, 2007 and since then this brand received 800 reviews. It is 350 reviews more than Ditech received since Jul 10, 2008.

Greentree Servicing and Ditech Consumer Ratings

Rank
216 out of 1191 in Loans and Mortgages category
209 out of 1191 in Loans and Mortgages category
Product or Service Quality
179 in category
169 in category
Interest Rate
185 in category
142 in category
Customer service
192 in category
182 in category

According to consumer ratings and reviews, Ditech ranks 7 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 156 points higher than the worst rated brand in this category. At the same time, Ditech was rated 1.2 stars for Product or Service Quality criterion in this category and it is 166 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Ditech has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Ditech however was rated 1.1 stars and it is 54% worse than other in category.

Greentree Servicing and Ditech Rating Details

Product or Service Quality
1.1 (51 reviews)
1.2 (199 reviews)
Reviewer's quote

...It was over 700 bty ,The entire drawn out affair was leading up to getting me to sign up for there credit repair service. I got a personal loan with no trouble from an other service..

PissedConsumer1581182

DITECH MORTGAGE CUSTOMER SERVICE MANAGER ANGELICA IS THE WORST AT HELPING THE CONSUMER. CALLED YESTERDAY AND WAS PROMISED THAT MY ISSUE WOULD BE ESCALATED..

LAUREN B
Interest Rate
1.3 (48 reviews)
1.5 (175 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

...And they would not work with me to lower my interest rate. Which I qualified for. So I want to be involved in the class action law suit...

Karla B
Customer service
1 (46 reviews)
1.1 (215 reviews)
Reviewer's quote

...Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a late payment and I am furious of how this was handled...

PissedConsumer665908

...Its my fervent hope that customer service reps house floods or burns and they get the same customer service experience theyre giving me..

Rick B

Greentree Servicing and Ditech Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • Rotton crooks
  • Some representatives are very nice
  • Website was easy
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Horrible customer service
  • Unethical lying gross stupidity
  • No accountablity

Greentree Servicing and Ditech Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

I recently had a great experience with Ditech. The process was fast, smooth and efficient. The loan officer and processo...

Greentree Servicing and Ditech Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

Unfortunately we made and confirmed an appointment with a local specialist and our client. We made schedule adjustments...

Greentree Servicing and Ditech Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews

I have not heard any information on my modification based received my completed copy they sent me a letter stating that...

Read all 450 reviews

Greentree Servicing and Ditech Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Ditech Mortgage (160 reviews)
  • Ditech Customer Care (73 reviews)
  • Ditech Loan (25 reviews)