PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disneys Wilderness Lodge and Festiva as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disneys Wilderness Lodge
Festiva

Disneys Wilderness Lodge and Festiva Overview

Total reviews 0 442
Company responses 0 110
Issues resolved 0 4

Disneys Wilderness Lodge and Festiva Consumer Ratings

Rank
885 out of 1326 in Hotels and Resorts category
196 out of 1326 in Hotels and Resorts category
Customer service
No votes
171 in category
Exchange, Refund and Cancellation Policy
No votes
144 in category
Location
No votes
189 in category
Website
No votes
237 in category

Disneys Wilderness Lodge and Festiva Rating Details

Customer service
No votes
1.3 (97 reviews)
Reviewer's quote

No items

Non-availability of exchange, customer service, and threatening letters about maintenance fees when you have not been able to use your unit. Placed on hold and person never comes back to the phone. I want to get out...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (85 reviews)
Reviewer's quote

No items

...So I cleaned it up myself!!!!!! Please have someone give me a call or just refund my money. I did notice that this issue has happened numerous times in your reviews!! I am just as unhappy as everyone that expressed their opinion about Festiva. Please call me at 843-598-1639 or 843-389-0482...

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Location
No votes
2.4 (81 reviews)
Reviewer's quote

No items

For the past 3 years we have not been able to find a reservation for a week in the summer anywhere on the coast of NC or SC which is the location that is most convenient for our family. We have rented condos from other beach rental companies which have much better accommodations and better...

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Website
No votes
1.6 (80 reviews)
Reviewer's quote

No items

...to book a Myrtle Beach getaway that had been promised less than one year ago, I also supposedly have another 6 months to book an Orlando vacation, but their website is down and I haven't received and calls back after leaving a message and numerous attempts to contact customer service. I also received a sales call today from Seneca resorts today,...

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Disneys Wilderness Lodge and Festiva Pros and Cons

Pros
No votes
  • Location
  • Parking
  • Good locations
Cons
No votes
  • Customer service
  • Trying to charge inappropriate fees
  • Eventual scam

Disneys Wilderness Lodge and Festiva Most Positive Reviews

Top rated reviews
No votes
5

Thanks to Festiva, i was able to take several wonderful vacations and build some lasting memories with my brother prior...

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No votes
5

I lost my original payment statement and for 3 weeks I have asked for a copy to make my payment and I have not received...

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Disneys Wilderness Lodge and Festiva Most Critical Reviews

Lowest rated reviews
No votes
1

My husband and I sat through a timeshare presentation in Myrtle Beach, SC and during the sales process we were told we w...

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No votes
1

Got that annual call to "review your plan" and sorry to say.. we showed up and got TAKEN... If anyone mentions Adventur...

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Disneys Wilderness Lodge and Festiva Latest Reviews

Recent published reviews
No votes
2.6

I am submitting the following letter for the Board of Directors meeting on October 1, 2020:
TO: Festiva Board of Director...

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No votes
No votes

Been trying to use and never have been able to book was told to use a different company that charges you 147 more to...

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Disneys Wilderness Lodge and Festiva Products and Services

Most reviewed product and services
No votes
  • Festiva Vacation Ownership (84 reviews)
  • Festiva Customer Care (14 reviews)
  • Festiva Vacation Package (13 reviews)