PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walt Disney World and Disneyland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walt Disney World
Disneyland

Walt Disney World and Disneyland Overview

Total reviews
439
306
Company responses
0
0
Issues resolved
5
2

Walt Disney World and Disneyland Consumer Ratings

Rank
12 out of 183 in Theme Parks category
8 out of 183 in Theme Parks category
Customer service
7 in category
No votes
Location
7 in category
No votes
Website
10 in category
No votes
Price Affordability
17 in category
No votes

Walt Disney World and Disneyland Rating Details

Customer service
2 (163 reviews)
No votes
Reviewer's quote

...Customer service helped us. u only allow 3 rides on Fastpass..

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...I had written in after going to the Main Street customer service . They gave us a comp lunch . Then after I wrote in a one day pass...

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Location
3.1 (148 reviews)
No votes
Reviewer's quote

... died for me, especially my fiancé, my family and friends! What a horrible experience with the Cast Member Abel at the EPCOT ECV rental International Gateway location on Saturday November 8, 2014 at around 5:40 PM. My fiancé is a Navy veteran from the Gulf War (Suez Canal) unfortunately he came back with chronic Post-traumatic stress disorder (PTSD). War veterans are commonly at risk for this disorder, that being said the following is what happened exactly as I ...

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About 2 years ago my family decided to use our tax return and take a much needed trip to Disneyland in California. It wasn't the smartest thing we could have done with our taxes, however, much needed! I grew up with a rare disability called Osteogenisis Imperfecta aka Brittle Bone Disease. I had...

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Website
2.7 (138 reviews)
No votes
Reviewer's quote

After waiting about 20 minutes online , The attendant said she could not help me with the ticket issue and I should call the third part (website where the tickets were bought)I was expecting to have the date of the tickets postponed because me and my family we Will probably not be able to make it...

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...We purchased tickets on-line at the Disney website and received a confirmation email with our e-tickets. We stood in line to get in on our arrival day. We were taken out of line because the tickets were rejected...

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Price Affordability
1.5 (137 reviews)
No votes
Reviewer's quote

...Everyone pays the same price for their tickets so why does the average ticket holder get discriminated against! This is simply wrong! They should have a certain ratio to at least make it fair..

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the park which has let the unions take over now wants to rise the price as they lost over 5 billion dollars its time that they need to cut ties with unions like all parks stop charging 25,00 for parking i drive a motorcycle its too much maybe cut the flow to 30,000 per day the food some time is not...

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Walt Disney World and Disneyland Pros and Cons

Pros
  • Parks
  • Entire resort and staff
  • Entertaining to children
  • Rides
  • Most of the rides
  • Some rides
Cons
  • Expensive
  • Fast pass system
  • Long waiting
  • Customer service
  • Long lines and breakdowns
  • Service

Walt Disney World and Disneyland Most Positive Reviews

Top rated reviews
5

I have taken 4 children and 3 adults to Walt Disney World June 18th 2018 and was very disappointed the children were...

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5

Well I have been reading these reviews and gee we had a fine time. It was just my wife and I and we stayed in the...

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5

I love Disney World! I have been there a few times and I am going again. Disney is fun and exciting and love it! I can n...

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5

Hi my has Jose Salazar and I am very dissapointed about the rides. We went on may 2 and many rides were not in service...

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Walt Disney World and Disneyland Most Critical Reviews

Lowest rated reviews
1

Many Disney cast members are psychos who abuse guests. Today I went to ak. I went on dinosaur and a female messed with...

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1

We had the most appalling experience at Disneyland California. Our family consists of myself, my wife, our 10 year old d...

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1


im a passholder at Disney and have been there hundreds of times. I know two years ago it was much better than it is no...

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1

So for our family (4 of us over the age of 10) Mom and Dad and two teens vacation at the Disneyland Resort here is what...

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Walt Disney World and Disneyland Latest Reviews

Recent published reviews
No votes

Disney closed because of covid 19 a week before our arrival.

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No votes

We purchased a 3 day pass which we only enjoyed 1day. Due to the corona virus the park is currently closed. Our passes...

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No votes

I did do not like that she keeps going around seeing what I am doing and kicking me out of my family and friends home...

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1.4

About 2 years ago my family decided to use our tax return and take a much needed trip to Disneyland in California. It wa...

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Walt Disney World and Disneyland Products and Services

Most reviewed product and services
  • Walt Disney World Fast Pass (40 reviews)
  • Walt Disney World Customer Care (36 reviews)
  • Walt Disney World Facility (7 reviews)
  • Disneyland Customer Care (67 reviews)
  • Disneyland Fast Pass (22 reviews)
  • Disneyland Attraction (11 reviews)