PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disneyland and Walt Disney World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disneyland
Walt Disney World

Disneyland and Walt Disney World Overview

Total reviews
298
426
Company responses
0
0
Issues resolved
2
5

Walt Disney World was first mentioned on PissedConsumer on Jan 14, 2008 and since then this brand received 426 reviews. It is 128 reviews more than Disneyland received since Nov 17, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Disneyland customer support team and Walt Disney World customer service.

Disneyland and Walt Disney World Consumer Ratings

Rank
7 out of 207 in Theme Parks category
9 out of 207 in Theme Parks category
Customer service
9 in category
5 in category
Website
8 in category
10 in category
Location
5 in category
8 in category

According to consumer ratings and reviews, Disneyland ranks 2 points higher in the Theme Parks category than Walt Disney World. People gave Disneyland 2 stars for Customer service criterion in Theme Parks category and it is 18 points higher than the worst rated brand in this category. At the same time, Walt Disney World was rated 2 stars for Customer service criterion in this category and it is 22 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Disneyland has a higher rating than Walt Disney World. Regarding Location criterion, consumers gave Disneyland 3.6 stars and it is 81% greater than other in category. Walt Disney World however was rated 3.1 stars and it is 70% greater than other in category.

Disneyland and Walt Disney World Rating Details

Customer service
2 (133 reviews)
2 (157 reviews)
Reviewer's quote

...I had written in after going to the Main Street customer service . They gave us a comp lunch . Then after I wrote in a one day pass...

Sandy N

...He then had to wait in the customer service line for 3 hours in order to finally be let into the park. After this they promised to compensate him with fast passes that would last “all-day”. However, what they failed to mention again was that these Fastpasses would only work for one ride...

PissedConsumer1505861
Website
2.9 (122 reviews)
2.7 (137 reviews)
Reviewer's quote

...We purchased tickets on-line at the Disney website and received a confirmation email with our e-tickets. We stood in line to get in on our arrival day. We were taken out of line because the tickets were rejected...

Domenik

After waiting about 20 minutes online , The attendant said she could not help me with the ticket issue and I should call the third part (website where the tickets were bought)I was expecting to have the date of the tickets postponed because me and my family we Will probably not be able to make it...

Deiondre
Location
3.6 (118 reviews)
3.1 (143 reviews)
Reviewer's quote

Hi ,My name is Isabelle, and I am sending this email to get all the money that I spent on Disneyland back .I went to Disneyland-CA this Wednesday the 11th around 4:30 pm . First when I got the tickets and I asked the attendant about the difference between those two parks ( I didn't know you guys...

Shyloh

... died for me, especially my fiancé, my family and friends! What a horrible experience with the Cast Member Abel at the EPCOT ECV rental International Gateway location on Saturday November 8, 2014 at around 5:40 PM. My fiancé is a Navy veteran from the Gulf War (Suez Canal) unfortunately he came back with chronic Post-traumatic stress disorder (PTSD). War veterans are commonly at risk for this disorder, that being said the following is what happened exactly as I ...

PissedConsumer556444

Disneyland and Walt Disney World Pros and Cons

Pros
  • Rides
  • Most of the rides
  • Some rides
  • Parks
  • Entire resort and staff
  • Woman playing snow white
Cons
  • Customer service
  • Long lines and breakdowns
  • Service
  • Fast pass system
  • Expensive
  • Customer service and lines

Disneyland and Walt Disney World Most Positive Reviews

Top rated reviews
5

Well I have been reading these reviews and gee we had a fine time. It was just my wife and I and we stayed in the...

5

I have taken 4 children and 3 adults to Walt Disney World June 18th 2018 and was very disappointed the children were...

Disneyland and Walt Disney World Most Critical Reviews

Lowest rated reviews
1

We had the most appalling experience at Disneyland California. Our family consists of myself, my wife, our 10 year old d...

1

Many Disney cast members are psychos who abuse guests. Today I went to ak. I went on dinosaur and a female messed with...

Disneyland and Walt Disney World Latest Reviews

Recent published reviews

After waking granddaughter early to take advantage of our one morning of early entry got to the park only to find the pa...

Read all 298 reviews
1

So I booked my trip to Disney World for my family. PrePaid for the resort, tickets, meal plan even the memory maker. I s...

Read all 426 reviews

Disneyland and Walt Disney World Products and Services

Most reviewed product and services
  • Disneyland Customer Care (66 reviews)
  • Disneyland Fast Pass (22 reviews)
  • Disneyland Attraction (11 reviews)
  • Walt Disney World Fast Pass (40 reviews)
  • Walt Disney World Customer Care (29 reviews)
  • Walt Disney World Facility (7 reviews)