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Universal Studios Orlando
Disneyland

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Universal Studios Orlando

Universal Studios Orlando

2.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 109 TOTAL REVIEWS
Rank
6 out of 226
in Theme Parks category
Rating Details
Customer service
Price Affordability
Staff
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    852
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:12
  • ISSUES RESOLVED
    36%
Top Products and Services
2.8
20 reviews
1.9
15 reviews
1
3 reviews
Disneyland

Disneyland

2.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 283 TOTAL REVIEWS
Rank
7 out of 226
in Theme Parks category
Rating Details
Customer service
Price Affordability
Staff
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    65
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    03:51
  • ISSUES RESOLVED
    28%
Top Products and Services
2.1
63 reviews
1.8
22 reviews
1.5
11 reviews

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