PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disneyland and Six Flags as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disneyland
Six Flags

Disneyland and Six Flags Overview

Total reviews
290
225
Company responses
0
0
Issues resolved
2
1

Disneyland was first mentioned on PissedConsumer on Nov 17, 2009 and since then this brand received 290 reviews. It is 65 reviews more than Six Flags received since Aug 11, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Disneyland customer support team than with Six Flags customer service.

Disneyland and Six Flags Consumer Ratings

Rank
7 out of 226 in Theme Parks category
12 out of 226 in Theme Parks category
Customer service
8 in category
10 in category
Website
7 in category
15 in category
Location
5 in category
12 in category

According to consumer ratings and reviews, Disneyland ranks 5 points higher in the Theme Parks category than Six Flags. People gave Disneyland 2 stars for Customer service criterion in Theme Parks category and it is 18 points higher than the worst rated brand in this category. At the same time, Six Flags was rated 1.4 stars for Customer service criterion in this category and it is 16 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Disneyland has a higher rating than Six Flags. Regarding Location criterion, consumers gave Disneyland 3.6 stars and it is 81% greater than other in category. Six Flags however was rated 2.9 stars and it is 54% greater than other in category.

Disneyland and Six Flags Rating Details

Customer service
2 (132 reviews)
1.4 (106 reviews)
Reviewer's quote

...I had written in after going to the Main Street customer service . They gave us a comp lunch . Then after I wrote in a one day pass...

Sandy N

...week ago and never did I tried calling no call back at this point I jus want my money back for my season pass I’m really disappointed and disgusted with the customer care I only agreed to the free tickets because my child said he would like to go six flags and once again they’re disappointed issue not resolved,the fact that an adult staff and the child’s mother approach my child and mistakenly accused him which was way out of line and embarrassing and the fact that no one is trying to handle out situation, I strongly feel at this point I will take my services else where no mother wants to disappoint there child after saying they would have ticket to six flags for your staff ...

Kamal
Website
3 (119 reviews)
2 (95 reviews)
Reviewer's quote

...We purchased tickets on-line at the Disney website and received a confirmation email with our e-tickets. We stood in line to get in on our arrival day. We were taken out of line because the tickets were rejected...

Domenik

...get you into the park and on the ride and then it's an additional cost if you want to actually do the haunted part of the park doesn't advertise that on the website it shows Fright Fest as scary things all over the place it was awful if you're going. be prepared. we didn't do any of the maze events because we had left all our money...

PissedConsumer1682845
Location
3.6 (117 reviews)
2.9 (94 reviews)
Reviewer's quote

No one pick up the phone

Lon

...We gave the guest relations the exact location of the phone via gps. It’s been over a week and they don’t care. They don’t even go look...

Michael f

Disneyland and Six Flags Pros and Cons

Pros
  • Rides
  • Most of the rides
  • Some rides
  • Roller coaster
  • Roller coasters
  • Water park
Cons
  • Customer service
  • Long lines and breakdowns
  • Service
  • Customer service
  • Bad customer service
  • Useless management

Disneyland and Six Flags Most Positive Reviews

Top rated reviews
5

Well I have been reading these reviews and gee we had a fine time. It was just my wife and I and we stayed in the...

5

I wasn’t able to cancel my membership at the time I trying to because I didn’t have the account for a yr yet but the...

Disneyland and Six Flags Most Critical Reviews

Lowest rated reviews
1

We had the most appalling experience at Disneyland California. Our family consists of myself, my wife, our 10 year old d...

1

SOMEONE BROKE INTO MY RENTAL VAN WHILE WE WERE AT THE PARK AND STOLE SEVERAL OF OUR BELONGINGS. I NOW HAVE TO PAY FOR A...

Disneyland and Six Flags Latest Reviews

Recent published reviews

Taylor was very helpful with explaining the tickets

Read all 290 reviews

The system will not let me change the credit card on the account and I need to get this information updated because it...

Read all 225 reviews

Disneyland and Six Flags Products and Services

Most reviewed product and services
  • Disneyland Customer Care (63 reviews)
  • Disneyland Fast Pass (22 reviews)
  • Disneyland Attraction (11 reviews)
  • Six Flags Customer Care (56 reviews)
  • Six Flags Membership (37 reviews)
  • Six Flags Pass (21 reviews)