PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disneyland and Six Flags as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disneyland
Six Flags

Disneyland and Six Flags Overview

Total reviews
298
234
Company responses
0
0
Issues resolved
2
1

Disneyland was first mentioned on PissedConsumer on Nov 17, 2009 and since then this brand received 298 reviews. It is 64 reviews more than Six Flags received since Aug 11, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Disneyland customer support team than with Six Flags customer service.

Disneyland and Six Flags Consumer Ratings

Rank
7 out of 207 in Theme Parks category
12 out of 207 in Theme Parks category
Customer service
9 in category
11 in category
Website
8 in category
15 in category
Location
5 in category
12 in category

According to consumer ratings and reviews, Disneyland ranks 5 points higher in the Theme Parks category than Six Flags. People gave Disneyland 2 stars for Customer service criterion in Theme Parks category and it is 18 points higher than the worst rated brand in this category. At the same time, Six Flags was rated 1.4 stars for Customer service criterion in this category and it is 16 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Disneyland has a higher rating than Six Flags. Regarding Location criterion, consumers gave Disneyland 3.6 stars and it is 81% greater than other in category. Six Flags however was rated 2.9 stars and it is 56% greater than other in category.

Disneyland and Six Flags Rating Details

Customer service
2 (133 reviews)
1.4 (108 reviews)
Reviewer's quote

...I had written in after going to the Main Street customer service . They gave us a comp lunch . Then after I wrote in a one day pass...

Sandy N

...Their customer service gives zero rats no matter how much you complain and will just blame you for not reading the terms carefully. But their terms and conditions are so unbelievably shady that nobody would expect it to be so difficult. They trick you and steal your money...

Ryan S
Website
2.9 (122 reviews)
1.9 (97 reviews)
Reviewer's quote

...We purchased tickets on-line at the Disney website and received a confirmation email with our e-tickets. We stood in line to get in on our arrival day. We were taken out of line because the tickets were rejected...

Domenik

...get you into the park and on the ride and then it's an additional cost if you want to actually do the haunted part of the park doesn't advertise that on the website it shows Fright Fest as scary things all over the place it was awful if you're going. be prepared. we didn't do any of the maze events because we had left all our money...

PissedConsumer1682845
Location
3.6 (118 reviews)
2.9 (95 reviews)
Reviewer's quote

Hi ,My name is Isabelle, and I am sending this email to get all the money that I spent on Disneyland back .I went to Disneyland-CA this Wednesday the 11th around 4:30 pm . First when I got the tickets and I asked the attendant about the difference between those two parks ( I didn't know you guys...

Shyloh

...We gave the guest relations the exact location of the phone via gps. It’s been over a week and they don’t care. They don’t even go look...

Michael f

Disneyland and Six Flags Pros and Cons

Pros
  • Rides
  • Most of the rides
  • Some rides
  • Roller coasters
  • Roller coaster
  • Water park
Cons
  • Customer service
  • Long lines and breakdowns
  • Service
  • Bad customer service
  • Customer service
  • Attitude and no follow up

Disneyland and Six Flags Most Positive Reviews

Top rated reviews
5

Well I have been reading these reviews and gee we had a fine time. It was just my wife and I and we stayed in the...

5

I wasn’t able to cancel my membership at the time I trying to because I didn’t have the account for a yr yet but the...

Disneyland and Six Flags Most Critical Reviews

Lowest rated reviews
1

We had the most appalling experience at Disneyland California. Our family consists of myself, my wife, our 10 year old d...

1

SOMEONE BROKE INTO MY RENTAL VAN WHILE WE WERE AT THE PARK AND STOLE SEVERAL OF OUR BELONGINGS. I NOW HAVE TO PAY FOR A...

Disneyland and Six Flags Latest Reviews

Recent published reviews

After waking granddaughter early to take advantage of our one morning of early entry got to the park only to find the pa...

Read all 298 reviews

I need that money put back in the account

Read all 234 reviews

Disneyland and Six Flags Products and Services

Most reviewed product and services
  • Disneyland Customer Care (66 reviews)
  • Disneyland Fast Pass (22 reviews)
  • Disneyland Attraction (11 reviews)
  • Six Flags Customer Care (58 reviews)
  • Six Flags Membership (41 reviews)
  • Six Flags Pass (21 reviews)