PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disneyland and Knotts Berry Farm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disneyland
Knotts Berry Farm

Disneyland and Knotts Berry Farm Overview

Total reviews
298
57
Company responses
0
0
Issues resolved
2
0

Disneyland was first mentioned on PissedConsumer on Nov 17, 2009 and since then this brand received 298 reviews. It is 241 reviews more than Knotts Berry Farm received since Nov 1, 2015.

Disneyland and Knotts Berry Farm Consumer Ratings

Rank
7 out of 207 in Theme Parks category
4 out of 207 in Theme Parks category
Customer service
9 in category
3 in category
Website
8 in category
2 in category
Location
5 in category
3 in category

According to consumer ratings and reviews, Knotts Berry Farm ranks 3 points higher in the Theme Parks category than Disneyland. People gave Disneyland 2 stars for Customer service criterion in Theme Parks category and it is 18 points higher than the worst rated brand in this category. At the same time, Knotts Berry Farm was rated 2.5 stars for Customer service criterion in this category and it is 24 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Knotts Berry Farm has a higher rating than Disneyland. Regarding Location criterion, consumers gave Disneyland 3.6 stars and it is 81% greater than other in category. Knotts Berry Farm however was rated 3.9 stars and it is 89% greater than other in category.

Disneyland and Knotts Berry Farm Rating Details

Customer service
2 (133 reviews)
2.5 (24 reviews)
Reviewer's quote

...I had written in after going to the Main Street customer service . They gave us a comp lunch . Then after I wrote in a one day pass...

Sandy N

...Owe for what? I've paid towards the pass and haven't gone as much, how is that not paying? Not just that, but the rude "customer service " rep who was just completely dismissive was uncalled for..

Marie G
Website
2.9 (122 reviews)
3.3 (24 reviews)
Reviewer's quote

...We purchased tickets on-line at the Disney website and received a confirmation email with our e-tickets. We stood in line to get in on our arrival day. We were taken out of line because the tickets were rejected...

Domenik

I want to cancel my season pass i no longer can go anymore

Kierre
Location
3.6 (118 reviews)
3.9 (24 reviews)
Reviewer's quote

Hi ,My name is Isabelle, and I am sending this email to get all the money that I spent on Disneyland back .I went to Disneyland-CA this Wednesday the 11th around 4:30 pm . First when I got the tickets and I asked the attendant about the difference between those two parks ( I didn't know you guys...

Shyloh

Been a season pass holder for 5 years in a row my wife got layed off could not buy for 6th season. Asked supervise if a could buy for 2020 season at a renew cost and he said no .so i chose not to renew sounds like my money is not needed their

PissedConsumer1704066

Disneyland and Knotts Berry Farm Pros and Cons

Pros
  • Rides
  • Most of the rides
  • Some rides
  • Good custumer service
  • To see more halloween at the front gate
  • Some rides
Cons
  • Customer service
  • Long lines and breakdowns
  • Service
  • Rude customer service rep
  • Lack of empathy
  • Senior discount

Disneyland and Knotts Berry Farm Most Positive Reviews

Top rated reviews
5

Well I have been reading these reviews and gee we had a fine time. It was just my wife and I and we stayed in the...

5

I’d like to cancel season pass I can’t afford it

Disneyland and Knotts Berry Farm Most Critical Reviews

Lowest rated reviews
1

We had the most appalling experience at Disneyland California. Our family consists of myself, my wife, our 10 year old d...

1

It took 45 minutes to park, we then spent another 30 minutes or so getting in, we then spent the rest of our time being...

Disneyland and Knotts Berry Farm Latest Reviews

Recent published reviews

After waking granddaughter early to take advantage of our one morning of early entry got to the park only to find the pa...

Read all 298 reviews

I'm trying to pay my bill but it won't let me

Read all 57 reviews

Disneyland and Knotts Berry Farm Products and Services

Most reviewed product and services
  • Disneyland Customer Care (66 reviews)
  • Disneyland Fast Pass (22 reviews)
  • Disneyland Attraction (11 reviews)
  • Knotts Berry Farm Customer Care (11 reviews)
  • Knotts Berry Farm Pass (7 reviews)
  • Knotts Berry Farm Parking (3 reviews)