Disney World vs Expedia

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Disney World

Theme Parks
  • 0 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
2.4
Staff
Customer service
Website
Discounts and Special Offers
  • Parks 2
  • Entire resort and staff 2
  • Resort experience we had four years ago 1
  • Woman playing snow white 1
  • Smoked turkey legs 1

Customers don't like

  • Fast pass system7
  • Fast pass and over crowded parks4
  • No longer have crowd control4
  • Hotel and hotel service3
  • Resort experience this year3

Products by Disney World

No items

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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1753 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Staff
Customer service
Website
Discounts and Special Offers
  • Price comparisons 10
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia41
  • Substandard service29
  • False claims28
  • Incompetent staff21

Products by Expedia

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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