PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disney Store and The Childrens Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disney Store
The Childrens Place

Disney Store and The Childrens Place Overview

Total reviews
135
1342
Company responses
0
0
Issues resolved
2
7

Disney Store and The Childrens Place Consumer Ratings

Rank
44 out of 272 in Kids' Stores category
29 out of 272 in Kids' Stores category
Customer service
36 in category
40 in category
Product or Service Quality
32 in category
20 in category
Website
48 in category
29 in category
Discounts and Special Offers
33 in category
15 in category

Disney Store and The Childrens Place Rating Details

Customer service
1.4 (56 reviews)
1.4 (429 reviews)
Reviewer's quote

...Disney is the worst customer service I have ever deal with. The orders have not even been shipped this morning and they still don't want to help me after waiting 30 minutes in their line to get help. They have caused me a big inconvenience...

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No phone lines are open cause of COVID-19 lol their stores are but not customer service lol be careful as they take what ever they want even if you didn't order anything lol I used to love them but not anymore!! One pissed customer :angry:..

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Product or Service Quality
1.9 (39 reviews)
2.3 (339 reviews)
Reviewer's quote

...net> Subject: Customer service Date: December 29, 2019 at 5:54:42 PM EST To: customerservice@taratoy. com Cc: jenn McElroy ..

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...And nobody answers the customer service number, the corporate number, this number, the emails, nothing. So I'm getting news stations involved. Because I am "one pissed customer"..

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Website
1.9 (39 reviews)
2.3 (371 reviews)
Reviewer's quote

I was able to get the Tiki Room Loungefly in my cart and all and then when I went to checkout out, it wouldnt let me pay on the website! I wish I had a screen shot but it just looked like a regular check out

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My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

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Discounts and Special Offers
2 (35 reviews)
2.8 (343 reviews)
Reviewer's quote

Logged onto Shopdisney.com to purchase the latest pin release. Was able to put the pins in my cart and tried to log in. Would not log me in. Tried to check out as a guest with my gift card and my credit card. Kept getting an error that their was a problem and to try my purchase again. I tried it...

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...After almost 90 minutes of the store manager calling all of their hotlines, and they continued to give all 3 of us the run around, they finally promised to send us a special link and streamline it and resolve things much more quickly than via the print, fill out forms, and such and mail in)...

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Disney Store and The Childrens Place Pros and Cons

Pros
  • Ordering online
  • Love the store
  • I like the stuff on the web site
  • Prices and clothes
  • Price
  • Good price
Cons
  • Very poor service
  • Terrible customer service
  • Way i have been treated by the disney store
  • Poor custumer service
  • Lack of customer service
  • Poor customer service

Disney Store and The Childrens Place Most Positive Reviews

Top rated reviews
5

I placed an order and applied for the credit card and I was supposed to get a 100$ credit and didnt.

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5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

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5

She double checked my order I did order the right one Thanks so much Katlyn

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5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

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Disney Store and The Childrens Place Most Critical Reviews

Lowest rated reviews
1

What a bummer. The first time we visited the new Disney store in Concord, my mom and I went wild buying presents for my...

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1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

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1

I have never ordered and will never order from this store again. The one item I have been waiting for was assumed lost...

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1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

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Disney Store and The Childrens Place Latest Reviews

Recent published reviews
1.5

Disney stores need to educate their staff on the current requirements for each state on masks. I went to try and go to...

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1.4

I purchased some things online and the broke it down into 3 separate shipments and I never got the last part of my...

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2

placed ordered almost 4 weeks ago not received. Cant get through on phone and doesnt respond to emails

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No votes

Never recieved my package and cant seem to get in touch with anyone

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Disney Store and The Childrens Place Products and Services

Most reviewed product and services
  • Disney Store Customer Care (23 reviews)
  • Disney Store Shipping Service (15 reviews)
  • Disney Store Website (5 reviews)
  • The Childrens Place Shipping Service (328 reviews)
  • The Childrens Place Customer Care (249 reviews)
  • The Childrens Place Manager (62 reviews)