PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disney Store and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disney Store
Screaming Owl

Disney Store and Screaming Owl Overview

Total reviews
135
690
Company responses
0
0
Issues resolved
2
4

Disney Store and Screaming Owl Consumer Ratings

Rank
44 out of 272 in Kids' Stores category
42 out of 272 in Kids' Stores category
Customer service
36 in category
30 in category
Website
48 in category
32 in category
Product or Service Quality
32 in category
34 in category
Delivery Service
36 in category
47 in category

Disney Store and Screaming Owl Rating Details

Customer service
1.4 (56 reviews)
1.5 (322 reviews)
Reviewer's quote

...Disney is the worst customer service I have ever deal with. The orders have not even been shipped this morning and they still don't want to help me after waiting 30 minutes in their line to get help. They have caused me a big inconvenience...

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...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...

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Website
1.9 (39 reviews)
2.2 (322 reviews)
Reviewer's quote

I was able to get the Tiki Room Loungefly in my cart and all and then when I went to checkout out, it wouldnt let me pay on the website! I wish I had a screen shot but it just looked like a regular check out

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...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...

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Product or Service Quality
1.9 (39 reviews)
1.9 (255 reviews)
Reviewer's quote

...net> Subject: Customer service Date: December 29, 2019 at 5:54:42 PM EST To: customerservice@taratoy. com Cc: jenn McElroy ..

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...I DO NOT EVEN WANT THE CHEAP QUALITY PRODUCT ANYMORE. DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!..

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Delivery Service
1.7 (35 reviews)
1.5 (243 reviews)
Reviewer's quote

...I tried to call customer service and they don't accept calls. I tried to return the package, the nearest UPS is 1 hour 15 minutes on way from my home. UPS won't return the package without a return slip, I never received a return slip! That's all I want is to return it and get my money back...

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When I contacted their customer service about this they sent a long statement about how their process is unique and that's how they are able to offer such low prices. (BTW their prices are far from low). When I ordered-and paid for-the items, I got an email stating that they would ship 3-5 weeks...

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Disney Store and Screaming Owl Pros and Cons

Pros
  • Ordering online
  • Love the store
  • I like the stuff on the web site
  • Low price
  • Cute outfits
  • Cute clothes
Cons
  • Very poor service
  • Terrible customer service
  • Way i have been treated by the disney store
  • Customer service
  • Shipping time
  • Whole experience

Disney Store and Screaming Owl Most Positive Reviews

Top rated reviews
5

I placed an order and applied for the credit card and I was supposed to get a 100$ credit and didnt.

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5

If you're here, it's likely because you've searched "Screaming Owl" on the Internet. As with any business, people will...

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5

She double checked my order I did order the right one Thanks so much Katlyn

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5

I have ordered a few things from them and they have taken quite a while but I was aware before i ordered. I have...

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Disney Store and Screaming Owl Most Critical Reviews

Lowest rated reviews
1

What a bummer. The first time we visited the new Disney store in Concord, my mom and I went wild buying presents for my...

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1

I ordered the Turkey chevron dress from this site in September for a photo shoot for my daughter and here it is October...

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1

I have never ordered and will never order from this store again. The one item I have been waiting for was assumed lost...

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1

I ordered the pumpkin *** dress August 28th and as of Friday October 17th I still had not received it. Their website...

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Disney Store and Screaming Owl Latest Reviews

Recent published reviews
1.5

Disney stores need to educate their staff on the current requirements for each state on masks. I went to try and go to...

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1

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with...

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2

placed ordered almost 4 weeks ago not received. Cant get through on phone and doesnt respond to emails

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No votes

Have waited SEVERAL months for one little outfit. Did not receive. Contacted them and they stated, the one little...

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Disney Store and Screaming Owl Products and Services

Most reviewed product and services
  • Disney Store Customer Care (23 reviews)
  • Disney Store Shipping Service (15 reviews)
  • Disney Store Website (5 reviews)
  • Screaming Owl Dress (117 reviews)
  • Screaming Owl Shipping Service (108 reviews)
  • Screaming Owl Outfit (68 reviews)