PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Disney Store and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Disney Store
Rosewe

Disney Store and Rosewe Overview

Total reviews
135
1807
Company responses
0
0
Issues resolved
2
9

Disney Store and Rosewe Consumer Ratings

Rank
44 out of 272 in Kids' Stores category
646 out of 2001 in Footwear and Clothing category
Customer service
36 in category
469 in category
Product or Service Quality
32 in category
492 in category
Website
48 in category
551 in category
Delivery Service
36 in category
431 in category

Disney Store and Rosewe Rating Details

Customer service
1.4 (56 reviews)
1.1 (716 reviews)
Reviewer's quote

...Disney is the worst customer service I have ever deal with. The orders have not even been shipped this morning and they still don't want to help me after waiting 30 minutes in their line to get help. They have caused me a big inconvenience...

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Shipping is late, very late, cannot contact them for customer service..

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Product or Service Quality
1.9 (39 reviews)
1.3 (503 reviews)
Reviewer's quote

...net> Subject: Customer service Date: December 29, 2019 at 5:54:42 PM EST To: customerservice@taratoy. com Cc: jenn McElroy ..

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...Rayne:angry: who the *** are these people responding to the e-mails?? The shipping address for returns are labeled as disposable service. I will contact better business borough as well as NBC 10 investigator HARRY HARRISTON asap. Im not about to pay ROSEWE...

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Website
1.9 (39 reviews)
1.8 (667 reviews)
Reviewer's quote

I was able to get the Tiki Room Loungefly in my cart and all and then when I went to checkout out, it wouldnt let me pay on the website! I wish I had a screen shot but it just looked like a regular check out

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Delivery Service
1.7 (35 reviews)
1.5 (514 reviews)
Reviewer's quote

...I tried to call customer service and they don't accept calls. I tried to return the package, the nearest UPS is 1 hour 15 minutes on way from my home. UPS won't return the package without a return slip, I never received a return slip! That's all I want is to return it and get my money back...

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...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

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Disney Store and Rosewe Pros and Cons

Pros
  • Ordering online
  • Love the store
  • I like the stuff on the web site
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
Cons
  • Very poor service
  • Terrible customer service
  • Way i have been treated by the disney store
  • Poor customer service
  • Very poor service
  • Cannot return

Disney Store and Rosewe Most Positive Reviews

Top rated reviews
5

I placed an order and applied for the credit card and I was supposed to get a 100$ credit and didnt.

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5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

She double checked my order I did order the right one Thanks so much Katlyn

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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Disney Store and Rosewe Most Critical Reviews

Lowest rated reviews
1

What a bummer. The first time we visited the new Disney store in Concord, my mom and I went wild buying presents for my...

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1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

I have never ordered and will never order from this store again. The one item I have been waiting for was assumed lost...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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Disney Store and Rosewe Latest Reviews

Recent published reviews
1.5

Disney stores need to educate their staff on the current requirements for each state on masks. I went to try and go to...

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1

I ordered a swimsuit june 12th. I was supposed to receive it June 23rd. It's July 9th. Tracking says it's still in...

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2

placed ordered almost 4 weeks ago not received. Cant get through on phone and doesnt respond to emails

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1

I ordered 2 bathing suits the end of June 2020. I tracked the order after a cuople of days and it said that it had been...

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Disney Store and Rosewe Products and Services

Most reviewed product and services
  • Disney Store Customer Care (23 reviews)
  • Disney Store Shipping Service (15 reviews)
  • Disney Store Website (5 reviews)
  • Rosewe Shipping Service (306 reviews)
  • Rosewe Dress (277 reviews)
  • Rosewe Clothing (159 reviews)