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Disney Movie Club

Entertainment
  • 4 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 6
  • Lots of movies for sale 5
  • Movies ordered 5
  • Price 5
  • Movies i ordered 4

Customers don't like

  • Customer service4
  • Whole set up4
  • How they handled the complaint4
  • Problem resolution4
  • Website was a little hard to use2
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $402 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 3
  • It is nice when it works 2
  • Great technical support 1
  • Technical service 1
  • Quality of product 1

Customers don't like

  • Repeated calls with no solution2
  • Not recording what is scheduled to1
  • Product did not do what it said it should do1
  • Sales representatives1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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