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Disney Movie Club

Entertainment
  • 3 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $143 AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Lots of movies for sale 5
  • Selection 5
  • Movies ordered 5
  • Price 5
  • Movies i ordered 4

Customers don't like

  • Customer service10
  • Problem resolution9
  • Practices and customer relations8
  • How they handled the complaint7
  • Whole set up7
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SmartFlix

Entertainment
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Good dvds 2
  • Instruction 1

Customers don't like

  • No response to email9
  • Difficult to contact6
  • No communication6
  • Poor service5
  • Total lack of customer service5

Products by SmartFlix

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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