PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regal Cinemas and Disney Movie Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regal Cinemas
Disney Movie Club

Regal Cinemas and Disney Movie Club Overview

Total reviews
626
876
Company responses
0
0
Issues resolved
2
8

Regal Cinemas and Disney Movie Club Consumer Ratings

Rank
9 out of 180 in Cinemas and Theaters category
53 out of 277 in Games and Movies category
Customer service
5 in category
42 in category
Website
8 in category
50 in category
Discounts and Special Offers
8 in category
38 in category
Diversity of Products or Services
9 in category
45 in category

Regal Cinemas and Disney Movie Club Rating Details

Customer service
1.7 (284 reviews)
1.8 (320 reviews)
Reviewer's quote

...I have been trying to reach customer service or corporate but nothing..

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...45 minutes on hold, obnoxious surveys and eventual no resolution thanks to clueless customer service help..

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Website
2.4 (228 reviews)
2.2 (319 reviews)
Reviewer's quote

...That is one of the reasons why I am on this website. I go to the movies to relax and be stressfree not to look for my seat in the dark and hope I'm not sitting next to a group of loud kids or obnoxious people. Almost saw two fights yesterday because of assigned seating in Kingston ma...

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The only problem I have is I have a hard time trying to send a payment on your website. Please tell me where to go to pay you. Are maybe I am crazy...

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Discounts and Special Offers
2.2 (211 reviews)
2.3 (297 reviews)
Reviewer's quote

This company sucks big time, first they get exclusive rights to show special movies, that no other theater can, then when you spend the time and money to drive all the way in to the big city, to watch said movie, (in this case 'The Gandhi Murder', they sell a ticket for a prescribed time, and then...

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...You get trapped by internet offers to sign up. Run away as fast as possible..

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Diversity of Products or Services
2.3 (211 reviews)
2.3 (293 reviews)
Reviewer's quote

BEWARE this company only has customer service in Poland and the Philippines and both services refuse to give you a contact email or a telephone for anyone in the United States even though its base in Knoxville Tennessee. I purchased 2 gift cards from the Georgesville square location over the...

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...if you where to instead make your movies like PIXAR or Peter Jackson do you would make not only better made movies that actually are well established stories with accurate details BUT they would sell MORE and more fans will want more products of the movies after math..

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Regal Cinemas and Disney Movie Club Pros and Cons

Pros
  • Movies offered
  • Seats
  • Reclining chairs
  • Lots of movies for sale
  • Selection
  • Price
Cons
  • Customer service
  • Management not cooperative
  • Bad customer service and failure to honor discount
  • Customer service
  • Problem resolution
  • Whole set up

Regal Cinemas and Disney Movie Club Most Positive Reviews

Top rated reviews
5

Me and 7 of my friends drove an hour to go see Ouija which was posted on their website that it was showing at 9. When...

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5

Someone signed me up for this club. I am getting movies that I don't want and now they want me to send them back. Th...

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5

My name is Eric Weate. I am an employee at Regal Indian Mound 11 Movie Theater. I am being discriminated against by my...

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5

Their movies are overpriced and it is costing me a lot of money. I called customer service, no answer. You people...

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Regal Cinemas and Disney Movie Club Most Critical Reviews

Lowest rated reviews
1

My fiance and i visited Regal Cinemas cypress creek in fort lauderdale Florida on October 11, 2014 where the both of us...

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1

I ordered three Movies and received them no problem, Now every movie i get stuff in the mail about featured movies, and...

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1

We went to the movie theater, Regal Cinemas South Beach 18 on November 1st, 2014. We went to see Wipsplash @ the 5:05 s...

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1

Disney Movie Club has been seriously disappointing. I have been a long-time fan of Disney movies and was excited to...

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Regal Cinemas and Disney Movie Club Latest Reviews

Recent published reviews
1.6

I have not heard from them and not received my refund

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1.3

I cant cancel until I buy 5 movies at regular price.

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3.9

I am an ex-employee that worked at the Brandywine Regal Cinema 16 location in Concord, DE. I was unable to do my tax...

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No votes

I can't log in to my account even after getting a new password when I clicked on forgot password.

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Regal Cinemas and Disney Movie Club Products and Services

Most reviewed product and services
  • Regal Cinemas Customer Care (100 reviews)
  • Regal Cinemas Manager (69 reviews)
  • Regal Cinemas Movie Ticket (49 reviews)
  • Disney Movie Club Membership (269 reviews)
  • Disney Movie Club Account (132 reviews)
  • Disney Movie Club Customer Care (42 reviews)