PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Disney Movie Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Disney Movie Club

Graton Resort And Casino and Disney Movie Club Overview

Total reviews
59
893
Company responses
0
0
Issues resolved
0
8

Graton Resort And Casino and Disney Movie Club Consumer Ratings

Rank
49 out of 206 in Gambling and Lotto category
57 out of 293 in Games and Movies category
Customer service
33 in category
52 in category
Website
46 in category
55 in category
Diversity of Products or Services
34 in category
53 in category
Value for money
34 in category
49 in category

Graton Resort And Casino and Disney Movie Club Rating Details

Customer service
1.5 (32 reviews)
1.8 (326 reviews)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

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00 and Im waiting for other stuff to come out so Im might be getting an overdraft because I got charged and cant get ahold because customer service isnt opened on the weekend. Numerous times they keep charging my account when I never even ordered it now Im going to get an overdraft. And when I...

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Website
1.8 (29 reviews)
2.2 (327 reviews)
Reviewer's quote

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the bartender took my id and walkd off i was like tf .!and they said i called her out her name i feel it was a race thing im black.n will file a legal complaint on graton watch

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Trying to change password, website won't let you and it is impossible to talk to a person at Disney movie club..

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Diversity of Products or Services
1.7 (29 reviews)
2.3 (299 reviews)
Reviewer's quote

Wow they give away some really nice things? NOT!Wow got a crock pot, Betty Crocker! Decent brand? Cost me like $5'000 to get enough reward pts? Serious! So got this crock pot everybody in casino pretty much has one.each person $5000 spent multiplied by all these people Graton casino is the thieve...

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...if you where to instead make your movies like PIXAR or Peter Jackson do you would make not only better made movies that actually are well established stories with accurate details BUT they would sell MORE and more fans will want more products of the movies after math..

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Value for money
1.3 (28 reviews)
2 (249 reviews)
Reviewer's quote

Now mind you, this is aimed specifically At customers who had won large amounts of money (Over $1,000+ USD) at that casino. It prompted to call to reserve a spot as space is limited and Confirm spot by calling this number (888) 258-2986 by Monday, November 11. Then come to the casino between...

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Money was taken off my card , yall owe me three refunds back of my money and never sent me my money back after returning my movies back to yall ..

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Graton Resort And Casino and Disney Movie Club Pros and Cons

Pros
  • Food
  • Winning
  • Lots of movies for sale
  • Selection
  • Price
Cons
  • Security banned me with no explanation
  • Security department
  • Service is so rude and no manner
  • Customer service
  • Problem resolution
  • Mutiple monthly movie offers that require a decline response

Graton Resort And Casino and Disney Movie Club Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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5

Someone signed me up for this club. I am getting movies that I don't want and now they want me to send them back. Th...

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3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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5

Their movies are overpriced and it is costing me a lot of money. I called customer service, no answer. You people...

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Graton Resort And Casino and Disney Movie Club Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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1

I ordered three Movies and received them no problem, Now every movie i get stuff in the mail about featured movies, and...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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1

Disney Movie Club has been seriously disappointing. I have been a long-time fan of Disney movies and was excited to...

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Graton Resort And Casino and Disney Movie Club Latest Reviews

Recent published reviews
1

Was banned for life for a poker room dispute . They where very aggressive and didn't even hear what actually happened....

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1

I DO NOT WANT CHARGED FOR THIS!!!..CANCEL MY MEMBERSHIP NOW!!!!!!!

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2.2

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the...

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1

Still havent go the money that was tooken out

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Graton Resort And Casino and Disney Movie Club Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (18 reviews)
  • Graton Resort And Casino Customer Care (12 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Disney Movie Club Membership (270 reviews)
  • Disney Movie Club Account (133 reviews)
  • Disney Movie Club Customer Care (42 reviews)