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Royal Caribbean
Disney Cruise Line

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Royal Caribbean

Royal Caribbean

2.2
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 296 TOTAL REVIEWS
Rank
12 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    03:17
  • ISSUES RESOLVED
    38%
Top Products and Services
2.1
93 reviews
2
54 reviews
2.9
32 reviews
Disney Cruise Line

Disney Cruise Line

2.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
Rank
10 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
14 reviews

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