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Disney Cruise Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
2.5
Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Potential for a great trip for grandkids 1
  • Delicious food 1
  • Amazing wait staff 1

Customers don't like

  • Upsold on everything1
  • Size of room1
  • Service1
  • Room smelled like sewer1
  • Port adventures customer service1

Products by Disney Cruise Line

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  • 0 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Cruise 2
  • Very friendly sales representatives 1
  • Price 1
  • I liked the product and sales approach 1

Customers don't like

  • Deception in package5
  • Overall misrepresentation of the cruise package3
  • Customer service3
  • Staff not reachable after purchased2
  • Most resorts listed for use with certificate were off season2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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