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Disney Cruise Line

2.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
Rank
12 out of 221
in Cruises and Ships category
Rating Details
Customer service
Staff
Facilities and Services
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
14 reviews

Holland America Line

2.6
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 123 TOTAL REVIEWS
Rank
8 out of 221
in Cruises and Ships category
Rating Details
Customer service
Staff
Facilities and Services
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    63
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    32%
Top Products and Services
2.6
39 reviews
2.8
14 reviews
2.2
4 reviews

How would you compare Disney Cruise Line vs Holland America Line?

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PaltryStork716
#1704861

I would choose Disney over Holland every time. Having cruised on Disney several times I don't understand the poor ratings.

The facilities and services far surpass Holland.

Disney Customer Service is the Gold Standard in the industry. The number of services they offer far surpasses Holland's and on a Disney Cruise you are not constantly experiencing a sales pitch as on Holland.

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