PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dish Network and Time Warner Cable as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dish Network
Time Warner Cable

Dish Network and Time Warner Cable Overview

Total reviews
2547
1569
Company responses
0
0
Issues resolved
10
5

Dish Network was first mentioned on PissedConsumer on Oct 20, 2007 and since then this brand received 2547 reviews. It is 978 reviews more than Time Warner Cable received since Oct 1, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dish Network customer support team and Time Warner Cable customer service.

Dish Network and Time Warner Cable Consumer Ratings

Rank
217 out of 1908 in Telecommunications category
253 out of 1908 in Telecommunications category
Customer service
173 in category
216 in category
Product or Service Quality
169 in category
139 in category
Diversity of Products or Services
200 in category
201 in category

According to consumer ratings and reviews, Dish Network ranks 36 points higher in the Telecommunications category than Time Warner Cable. People gave Dish Network 1.4 stars for Customer service criterion in Telecommunications category and it is 396 points higher than the worst rated brand in this category. At the same time, Time Warner Cable was rated 1.3 stars for Customer service criterion in this category and it is 353 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Time Warner Cable has a higher rating than Dish Network. Regarding Diversity of Products or Services criterion, consumers gave Dish Network 1.8 stars and it is 65% greater than other in category. Time Warner Cable however was rated 1.8 stars and it is 65% greater than other in category.

Dish Network and Time Warner Cable Rating Details

Customer service
1.4 (746 reviews)
1.3 (451 reviews)
Reviewer's quote

I have never experienced customer service at this level before. They are rude and unhelpful. They could not provide my service because of there mistake and continued to bill me...

juney G

Gosh, they have the best customer service. They are patient and really know what they are doing. They help me setup my services and I love Spectrum!..

Geraldine T
Product or Service Quality
1.7 (686 reviews)
1.8 (409 reviews)
Reviewer's quote

...So service from Tech was not properly done. But DISH can't help me. I plan to change as soon as I can..

Malique

...You should be paying us to keep your bad service. If you cant provide us clear pictures dont charge us an outrageous price for you poor service..

PissedConsumer1548864
Diversity of Products or Services
1.8 (679 reviews)
1.8 (396 reviews)
Reviewer's quote

Customer services STINKS,be prepared to a Foreign Non-English Speaker when you finally get through on the Phone!! Such as Waste and they keep jumping the prices UP for a Standard Service!..

PissedConsumer1674636

...i'm so tired of the spectrum commercials that portray themselves as caring company with awesome services and support. let's face it..

Robert B

Dish Network and Time Warner Cable Pros and Cons

Pros
  • Ease of use
  • Hopper
  • Fox programming
  • Internet speed when it works
  • No contract
  • Variety of channels
Cons
  • Customer service
  • Breech of contract
  • Service
  • Poor customer service
  • No solution to simple task
  • Argumentative customer service

Dish Network and Time Warner Cable Most Positive Reviews

Top rated reviews
5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

5

I love time warner cable. Haven't had any issues. This is going to seem strange,but to me it's a big deal since i am an...

Dish Network and Time Warner Cable Most Critical Reviews

Lowest rated reviews
1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

1

sales representative from time warner convinced me to switch my business phone from verizon to time warner about a month...

Dish Network and Time Warner Cable Latest Reviews

Recent published reviews

My dad who is 87 was leaving them for Direct TV. They called back and told him his monthly plan would be $39 for 2 years...

Read all 2547 reviews
5

Gosh, they have the best customer service. They are patient and really know what they are doing. They help me setup my...

Read all 1569 reviews

Dish Network and Time Warner Cable Products and Services

Most reviewed product and services
  • Dish Network Tv Service (396 reviews)
  • Dish Network Customer Care (229 reviews)
  • Dish Network Tv Package (207 reviews)
  • Time Warner Cable Internet Service (300 reviews)
  • Time Warner Cable Tv Service (127 reviews)
  • Time Warner Cable Bundle (101 reviews)