PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Suddenlink and Dish Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Suddenlink
Dish Network

Suddenlink and Dish Network Overview

Total reviews
1855
2547
Company responses
0
0
Issues resolved
19
10

Dish Network was first mentioned on PissedConsumer on Oct 20, 2007 and since then this brand received 2547 reviews. It is 692 reviews more than Suddenlink received since Mar 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Suddenlink customer support team than with Dish Network customer service.

Suddenlink and Dish Network Consumer Ratings

Rank
267 out of 1908 in Telecommunications category
217 out of 1908 in Telecommunications category
Customer service
190 in category
174 in category
Product or Service Quality
189 in category
170 in category
Price Affordability
290 in category
244 in category

According to consumer ratings and reviews, Dish Network ranks 50 points higher in the Telecommunications category than Suddenlink. People gave Suddenlink 1.3 stars for Customer service criterion in Telecommunications category and it is 380 points higher than the worst rated brand in this category. At the same time, Dish Network was rated 1.4 stars for Customer service criterion in this category and it is 396 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Dish Network has a higher rating than Suddenlink. Regarding Price Affordability criterion, consumers gave Suddenlink 1.5 stars and it is 51% worse than other in category. Dish Network however was rated 1.7 stars and it is 57% greater than other in category.

Suddenlink and Dish Network Rating Details

Customer service
1.3 (944 reviews)
1.4 (746 reviews)
Reviewer's quote

Hey Suddenlink, want to improve customer service? Hire hamsters on wheels. At least a hampster coukd maybe speak English. Too many details to get into...

Sheri J

I have never experienced customer service at this level before. They are rude and unhelpful. They could not provide my service because of there mistake and continued to bill me...

juney G
Product or Service Quality
1.6 (843 reviews)
1.7 (686 reviews)
Reviewer's quote

...Today is 37th day w/out phone service, excuse after excuse. Problem w/computer, no problem w/computers, have service 24/48 hr, , everyone has different excuse. 8th tech to show up tomorrow morning..

Borden W

...So service from Tech was not properly done. But DISH can't help me. I plan to change as soon as I can..

Malique
Price Affordability
1.5 (827 reviews)
1.7 (643 reviews)
Reviewer's quote

...Suddenlink will give you a "promotional" price when available, but after a year the price expires. My JUST INTERNET bill started at 75$ a month and has continued to rise to 110$ a month. Every time I call they state "rates have increased" and there is no way they can make any adjustments...

Auria

...It is no fault of the customers that this issue is a problem but we still are "paying the price"..

John M

Suddenlink and Dish Network Pros and Cons

Pros
  • High speed internet
  • Fast when it works
  • Internet
  • Ease of use
  • Hopper
  • Fox programming
Cons
  • Customer service
  • Raising prices
  • Complete incompetence in every area i had to deal with
  • Customer service
  • Breech of contract
  • Service

Suddenlink and Dish Network Most Positive Reviews

Top rated reviews
5

On September 30th, in another attempt to get Suddenlink to come to the table and keep our 24 channels on the air, Viacom...

5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

Suddenlink and Dish Network Most Critical Reviews

Lowest rated reviews
1

I've been having a problem with my internet connectivity and internet speeds now for about 3 months. I've been with sudd...

1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

Suddenlink and Dish Network Latest Reviews

Recent published reviews
1.9

No manager called me back after 48 hours like said. Had an apt for 5-8 and nobody showed said they had a reschedule at...

Read all 1855 reviews

My dad who is 87 was leaving them for Direct TV. They called back and told him his monthly plan would be $39 for 2 years...

Read all 2547 reviews

Suddenlink and Dish Network Products and Services

Most reviewed product and services
  • Suddenlink Internet Service (390 reviews)
  • Suddenlink Customer Care (213 reviews)
  • Suddenlink Bundle (120 reviews)
  • Dish Network Tv Service (396 reviews)
  • Dish Network Customer Care (229 reviews)
  • Dish Network Tv Package (207 reviews)