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Mediacom Communications vs Dish Network
Mediacom Communications vs Dish Network
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Mediacom Communications and Dish Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Mediacom Communications and Dish Network Overview
Total reviews |
868
|
4967
|
Company responses |
0 |
0 |
Issues resolved |
2 |
36 |
Mediacom Communications and Dish Network Consumer Ratings
Rank
531
out of 2019 in Telecommunications category
421
out of 2019 in Telecommunications category
Customer service
427
in category
422
in category
Product or Service Quality
424
in category
363
in category
Price Affordability
494
in category
492
in category
Diversity of Products or Services
387
in category
398
in category
Mediacom Communications and Dish Network Rating Details
Reviewer's quote
cant reach customer service. worst cable company I have ever had. this is an example of requiring 100 symbols..
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Before I sent this letter, I spoke with a Ryan Vogler in their Corporate office and two other ladies in Customer Service (I am sorry but I couldnt understand their names due to their heavy accents): Good morning. I am hoping to reach out to someone that understands what customer service is all...
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Product or Service Quality
Reviewer's quote
can't see a lot of the channels I'm PAYING for, will my bill be less because you can't give me the product I'm PAYING for! This is BS because I have to pay for the service I'm suppose to have, but when I don't have it, the bill is still the same! I know you don't give a $#it about your customers,...
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We are canceling our service with Dish, we and In order to do this, we are being fined $260. After paying $75 a month to rent their equipment and $100 for service, being fine to cut the service is outrageous. The service is expensive and is not reliable, we had far too many interruptions and loss...
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Reviewer's quote
...Mediacom cannot match this 2 yr new customer price..
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It took 1-1/2 hours on the phone with four different customer service representatives each of them pitching additional temporary price cuts. I was passed from rep to rep hearing more and more sales pitches and borderline harassment to remain a customer. This should have been an easy process, but...
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Diversity of Products or Services
Reviewer's quote
...I called to cancel the services, all equipment was returned and they confirmed that I there had not been any activity on my account since my original call. The problem is that they never cancelled my account when I called. I was receiving notices in email and calls in January about overdue billing...
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...The only thing dish cares about is selling you more products..
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Mediacom Communications and Dish Network Pros and Cons
Pros
- Customer service
- When functioning properly is good
- Sales guy and manager
- No pros
- Hopper
- Ease of use
Cons
- Issue was not resolved
- Poor customer service
- No one resolves problem
- Customer service
- Breech of contract
- Service
Mediacom Communications and Dish Network Most Positive Reviews
Top rated reviews
Mediacom sent a tech who agreed with me that the coaxial cable was cut during sod installation. He ran a temporary...
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Hey I'm upset because my cable has been out for a while and I'm not happy I am not at all happy and I'm upset and very...
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I opted for Mediacom simply because they are the only company to provide 50Mbps internet in my area. Hence decided to go...
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Screen froze but the batteries needed to be changed. The technician let me know that could be the problem and it...
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Mediacom Communications and Dish Network Most Critical Reviews
Lowest rated reviews
I am new to Mediacom and normally would never consider putting a review on a company after having them for less than a...
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I have had to call multiple times for the same reason of faulty equipment and even had svc out. They refuse to replace...
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I got internet from Mediacom about 3 months ago, and the install guy, was supposed to collect 80 dollars, and he...
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How in the *** can u loose your entire communication process and no one can reach your company trying to upgrade or...
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Mediacom Communications and Dish Network Latest Reviews
Recent published reviews
No votes
I have been without internet for 8 days! When I make a service call, I am told that the issue will be fixed by the next...
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No votes
Been with dish for over 3yrs, got plan reduced and had auto bank draft.
Woke up to no service, said it was cancelled and...
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No votes
Blocked for streaming national televised nfl playoff game on NBC. Need you to provide streaming access to nbc
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No votes
IWe had strong winds and the cables got lose please call me I dont have time to write all day u call me now or I call...
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How would you compare Mediacom Communications vs Dish Network?
So, we can get either service where we live. Then of course there is DirectTV which appears to offer the same services as Dish.
My neighbor went from Mediacom to Dish because he was not satisfied with Mediacom. Living in a rural area we don't have any other choices for high-speed internet. We have had Mediacom for several years although with some recent issues I am looking into Verizon. I understand they have high-speed internet.
While we do have the bundled services of Mediacom (phone, internet, cable TV) we seldom ever watch cable or record shows so I am thinking of dropping the cable option. The telephone goes down when the cable goes down. Tough to talk to a rep that is having you try stuff to fix things, especially when cell service by my desktop has no reception.
So biggest advantages of Mediacom are much higher speed internet and NO CONTRACT. Dish uses HughesNet for internet.
HughesNet is much slower, has fewer data use options and ranks even below Mediacom on any rating scale. Since we really don't use cable and Dish I can't comment on service. Mediacom recently has been almost doubling the amount of data we have contracted for, thus charging extra. That may be true for small amounts but when our contract is for 400 Gbytes a month and they claim we have used 750 Gb there is a problem especially since the average of all previous months has been about 300 Gb a month.
Customer service stonewalls you and ends up claiming someone is tapping into the router. No way, physically impossible where we live. they also blame other users in the household even though there is no-one else. Then the absurdity is that they claim to make no mistakes and their equipment does not malfunction, despite having our modem and cable boxes repeatedly replaced due to malfunctions.
Also, even though we have a contract for 50mbs downstream speed, on several occasions movies have to buffer until they start back up again. It is said that beggars can't be choosers and I'm afraid that we must be beggars because we have few choices.