PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dish Network and Mediacom Communications as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dish Network
Mediacom Communications

Dish Network and Mediacom Communications Overview

Total reviews
2610
765
Company responses
0
0
Issues resolved
10
1

Dish Network and Mediacom Communications Consumer Ratings

Rank
220 out of 1430 in Telecommunications category
354 out of 1430 in Telecommunications category
Customer service
180 in category
236 in category
Product or Service Quality
169 in category
229 in category
Diversity of Products or Services
205 in category
211 in category
Price Affordability
252 in category
273 in category

Dish Network and Mediacom Communications Rating Details

Customer service
1.4 (775 reviews)
1.3 (243 reviews)
Reviewer's quote

I have tried customer service a couple of times, and they either say it has to be happening while they are on the phone with me or if you want my option they don't know how to fix it. Please don't bother with this not worth the money! Oh, I forgot about the screen that comes up out-of-the-blue...

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So let me tell you all about Mediacom customer service. We haven't had internet in almost a month. We originally had a tech scheduled to come out, couldn't see us for 2 weeks...

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Product or Service Quality
1.7 (711 reviews)
1.5 (229 reviews)
Reviewer's quote

I had my sattelite service installed and the technician did a very poor job. Left wires hanging everywhere. I called Dish to let them know and they wanted to charge me $49 service call for what their technician screwed up..

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Now my internet is down and not only can I not troubleshoot it, but you wont even give me the option of talking to a rep when I call customer service so I can literally not talk to someone about my problem. Just so tired of the terrible service and not being able to easily talk to someone on the...

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Diversity of Products or Services
1.8 (705 reviews)
1.8 (205 reviews)
Reviewer's quote

...on a pay in advance account for several years and that there is no way I can owe a bill because with a pay in advance account I have to "pay in advance" for services to be used. I called corporate and they also argued that I owed a bill that they authorized WITHOUT MY CONSENT. This is a horrible company to be with and they need to be stopped...

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...*** poor knowledge about the services they are supporting. Technicians always late for appointments. I waited all day for a technician who was supposed to be at my home between 10-12 just to show up...

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Price Affordability
1.7 (675 reviews)
1.6 (217 reviews)
Reviewer's quote

...Never seen a business get away with the price hikes they have , the customer service that just isn't or the way a customer is threatened to try to get them to stay . Unbelievable that theres really no regulation for consumer protection against companies like this..

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...It is approximately half the price of ATT and we get what we pay for..

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Dish Network and Mediacom Communications Pros and Cons

Pros
  • Ease of use
  • Hopper
  • Fox programming
  • Customer service
  • Sales guy and manager
  • Drv and on demand when working
Cons
  • Customer service
  • Breech of contract
  • Service
  • No one resolves problem
  • Issue was not resolved
  • Unable to resolve problem

Dish Network and Mediacom Communications Most Positive Reviews

Top rated reviews
5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

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5

I opted for Mediacom simply because they are the only company to provide 50Mbps internet in my area. Hence decided to go...

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5

With hundreds of channels available on satellite TV it is amazing how there is usually nothing on that you want to watch...

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5

How some issues with install however most likely our fault for not having access thru our concrete drive. For a small...

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Dish Network and Mediacom Communications Most Critical Reviews

Lowest rated reviews
1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

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1

I signed a 2 year contract which was my first mistake. I was told my download internet speed would go from 30 MB to 50 M...

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1

We had Dish for cable and ended up moving before our contract expired. Upon moving, the tech came out to install the sat...

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1

We pay for the highest speed possible but we only get a 10th of the speed that we pay for. Customer service hold time...

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Dish Network and Mediacom Communications Latest Reviews

Recent published reviews
1

They go up on your bill even when they give you their word that they wont.
I have been a dish customer for 24 years. Thes...

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1

I swear I have issues with the internet every other month and have to call and or have someone come out to fix it. Now...

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1.8

I had Hopper 3 installed after many years of being with Dish Network. I had a issue with my old one, and they talked me...

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2.6

Your employee Torree Armstrong hacks into my internet service and lets my neighbor ride on my service, She is his...

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Dish Network and Mediacom Communications Products and Services

Most reviewed product and services
  • Dish Network Tv Service (400 reviews)
  • Dish Network Customer Care (233 reviews)
  • Dish Network Tv Package (213 reviews)
  • Mediacom Communications Internet Service (269 reviews)
  • Mediacom Communications Tv Service (66 reviews)
  • Mediacom Communications Customer Care (52 reviews)