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Discover Personal Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $25K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • Called and talked with superviser anthony 1
  • Customer service was outstanding 1
  • Delivery was sooner than expected 1
  • Process was quick and simple 1

Customers don't like

  • Having to speak with an agent1
  • Rate and lack of reduction of interest1
  • Strange way to validate an applicant s identity1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
  • Unprofesstional2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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