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Discover Personal Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $25K AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Customer service was outstanding 1
  • Delivery was sooner than expected 1
  • Process was quick and simple 1

Customers don't like

  • Having to speak with an agent1
  • Rate and lack of reduction of interest1
  • Strange way to validate an applicant s identity1
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 616 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Website 6
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Run around10
  • Customer service9
  • Unscrupulous9
  • Totally incompetent8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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