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Discover Personal Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $25K AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Customer service was outstanding 1
  • Delivery was sooner than expected 1
  • Process was quick and simple 1

Customers don't like

  • Having to speak with an agent2
  • Rate and lack of reduction of interest1
  • Strange way to validate an applicant s identity1
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1212 TOTAL REVIEWS
  • $9.6M CLAIMED LOSSES
  • $32.5K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Zero 4
  • One person that tried to help me 4
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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