Start a new comparison
Delete

Discover Personal Loans

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $25K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Called and talked with superviser anthony 1
  • Customer service was outstanding 1
  • Delivery was sooner than expected 1
  • Process was quick and simple 1

Customers don't like

  • Having to speak with an agent1
  • Rate and lack of reduction of interest1
  • Strange way to validate an applicant s identity1
Delete

Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1266 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion