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Discover DTW

Travel Agencies
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Staff
Discounts and Special Offers
Website
  • Loved accomodations 1

Customers don't like

  • Being scammed1
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Staff
Discounts and Special Offers
Website
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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