PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Visa and Discover Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Visa
Discover Bank

Visa and Discover Bank Overview

Total reviews
27
234
Company responses
0
0
Issues resolved
0
2

Visa and Discover Bank Consumer Ratings

Rank
61 out of 200 in Cards category
81 out of 719 in Banks category
Customer service
22 in category
80 in category
Reliability
46 in category
65 in category
Diversity of Products or Services
46 in category
40 in category
Website
61 in category
47 in category

Visa and Discover Bank Rating Details

Customer service
1.7 (6 reviews)
1.4 (77 reviews)
Reviewer's quote

...Customer service reps have the strongest foreign accents can barely understand. However they are nice. That's it..

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...Do not use there credit card they suck at Customer Service..

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Reliability
1.2 (5 reviews)
1.3 (65 reviews)
Reviewer's quote

I bought a prepaid visa for online gaming $50 card plus 5.95 fee at time of purchase. Each transaction cost about $3. So I paid $55.95 and was only able to spend $41.00. Loss of almost $15.00.

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Apparently, I've been denied for a secured IT card with a $200 line of credit. That's a very big mistake for discover to deny me, a young man looking to start building credit after saving up money, and owning $32,000 In securities at only 20 years old.

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Diversity of Products or Services
1.4 (5 reviews)
2.1 (56 reviews)
Reviewer's quote

So i purchased a Visa debit Gift Card on 1/12/18. I put $200 on the card, activated it. The next day i make a purchase online for $177, i get an email saying my product will be sent out when funds are recieved. It is now 6 days later. Funds have still not gone through. I call the vendor they say...

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DISCOVER, CASHBACK BONUS and the other trademarks, logos and service marks used in this e-mail are the trademarks of Discover Financial Services or their respective third-party owners. ------- Original Message -------- Date : Jun 01, 2017 03:56 PM Subject : Re: Re: Other Balance Transfer Questions...

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Website
1.2 (5 reviews)
2.2 (63 reviews)
Reviewer's quote

I found out on 11/16/17 that my skylight card was pending for $282.95 the last time I used my card was on the 11/10/17 I used it at Shreveport fcu to withdraw my check from the electronic system in the inside of the branch they messed my transaction up it ended up taking the money so the workers...

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When you log into their website, the amount that they show includes processing amount and not the amount which is ready to use. Their account activity also has a column named "Balance" where they do not specify clearly whether it is a Available balance or Current balance. This is very misleading,...

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Visa and Discover Bank Pros and Cons

Pros
No votes
  • Less wait time to call customer care
  • Cash back
  • Less wait time to call customer service
Cons
No votes
  • Customer service
  • Customer care service
  • Not willing to help

Visa and Discover Bank Most Positive Reviews

Top rated reviews
No votes
4.8

I agree with a lot of those that have positive reviews about Discover.
One thing to always remember is that if you choos...

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No votes
4.5

On Jan 25, 2019, I've received an e-mail from Discover Card saying that there are changes to my credit status. Discover...

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Visa and Discover Bank Most Critical Reviews

Lowest rated reviews
1

My neighbor paid $50 plus $3.95 to buy me a Visa Gift Card to say thanks for some work I did to her house. She gave me...

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1

My Discover Card payment was due on 7 July 2014. I paid the bill on 8 July 2014 and they subsequently suspended my card...

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1

So i purchased a Visa debit Gift Card on 1/12/18. I put $200 on the card, activated it. The next day i make a purchase...

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1

called discover customer service because someone stole my identity, took out a card and spent $7,000. Well actually, the...

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Visa and Discover Bank Latest Reviews

Recent published reviews
1

I bought a prepaid visa for online gaming $50 card plus 5.95 fee at time of purchase. Each transaction cost about $3....

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3.2

Apparently, I've been denied for a secured IT card with a $200 line of credit. That's a very big mistake for discover...

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No votes

I received a $25 prepaid Visa gift card at my December retirement party. It says it is valid through 6/25 on the front o...

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1

you closed my account. NEED MY MONEY NOW!!!!!]

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Visa and Discover Bank Products and Services

Most reviewed product and services
  • Visa Gift Card (10 reviews)
  • Discover Bank Credit Card (74 reviews)
  • Discover Bank Account (49 reviews)
  • Discover Bank Customer Care (20 reviews)