PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discover Bank and Santander Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discover Bank
Santander Bank

Discover Bank and Santander Bank Overview

Total reviews 240 65
Company responses 0 0
Issues resolved 2 1

Discover Bank and Santander Bank Consumer Ratings

Rank
93 out of 739 in Banks category
149 out of 739 in Banks category
Customer service
83 in category
104 in category
Product or Service Quality
49 in category
117 in category
Reliability
65 in category
202 in category
Website
50 in category
144 in category

Discover Bank and Santander Bank Rating Details

Customer service
1.3 (81 reviews)
1.3 (20 reviews)
Reviewer's quote

...Do not use there credit card they suck at Customer Service..

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all your stupid customer service department does is send me stupid emails that different accounts have fees which is not a answer to my problem now is it. i have demanded that a customer service department supervisor call me and no one has called me. i demanded that your so called ceo call me about...

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Product or Service Quality
1.5 (75 reviews)
1.1 (18 reviews)
Reviewer's quote

...One of the Customer service people was very rude also. I USED to think this was a top notch Company but now I know different..

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poor service your atm machines are horrible..

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Reliability
1.4 (70 reviews)
1 (16 reviews)
Reviewer's quote

Horrible company not trustworthy! deceptive late fees and interest once account is closed.....hit my credit score!

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eats my check deposit, what do i do now

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Website
2.2 (66 reviews)
1.2 (17 reviews)
Reviewer's quote

I am happy to assist you today! At the time the balance was viewed this morning, our Website was being updated; consequently the transaction information you received may have been incomplete. When this happens, I suggest logging in to the Account Center later in the day to view the most up-to-date...

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Our property in Marbella, Puente Romano, was sold in 2016. since then we tried to close the personal account with Banco Popular and recuperate the credit. Our letters are totally ignored, even by the so called bank "manager" !!Please HELP let me know my return mail WHAT to do:...

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Discover Bank and Santander Bank Pros and Cons

Pros
  • Less wait time to call customer care
  • Cash back
  • 0 percent interest for the promotional period
  • No pros
  • Leaving it
  • Total disrespect of long term customer and how a divide
Cons
  • Customer service
  • Customer care service
  • Not willing to help
  • Poor manager skills
  • Customer service
  • Being hung up on

Discover Bank and Santander Bank Most Positive Reviews

Top rated reviews
4.8

I agree with a lot of those that have positive reviews about Discover.
One thing to always remember is that if you choos...

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5

Roberta Trager acct ********158 ....I received a text at 1230 AM a few days ago. A scammer tried to take $10000iun...

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4.5

On Jan 25, 2019, I've received an e-mail from Discover Card saying that there are changes to my credit status. Discover...

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No votes

Discover Bank and Santander Bank Most Critical Reviews

Lowest rated reviews
1

My Discover Card payment was due on 7 July 2014. I paid the bill on 8 July 2014 and they subsequently suspended my card...

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1

My experience with Santander Bank has been awful from the start. I've been an "extra20" checking and savings account...

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1

called discover customer service because someone stole my identity, took out a card and spent $7,000. Well actually, the...

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1

I have had Santander as a secondary bank account for a few months, and let me just say: NOTHING BUT ISSUES! They never e...

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Discover Bank and Santander Bank Latest Reviews

Recent published reviews
1

Horrible company not trustworthy! deceptive late fees and interest once account is closed.....hit my credit score!

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No votes

i want to close account that was open in my without me knowing

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1.3

I kept this card for an emergency and wasn't using it. One day I learned I was being reported to credit agencies for a...

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1

I have 2 mtg. loans with Santander Bank and in July I mistakenly sent 2 payments (with extra principal like I always...

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Discover Bank and Santander Bank Products and Services

Most reviewed product and services
  • Discover Bank Credit Card (77 reviews)
  • Discover Bank Account (49 reviews)
  • Discover Bank Customer Care (20 reviews)
  • Santander Bank Savings Account (17 reviews)
  • Santander Bank Banking Service (6 reviews)
  • Santander Bank Account (6 reviews)