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Delete
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Less wait time to call customer care 1
  • Customer service 1
  • Bill pay service 1

Customers don't like

  • Customer service10
  • Not willing to help3
  • Nickel and dime thievery2
  • Insensitive-uncaring customer service2
  • Discover not lowering interest rate when asked2
Delete
  • 8 ISSUES RESOLVED
  • 714 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • I like it when it works 3
  • This company card and service blows 2
  • Seriously use any other service 2
  • When i could get into my account 1
  • It would likely be far better than the trash i had to deal with 1

Customers don't like

  • Customer service8
  • No one could give answer6
  • Waiting5
  • That they are ripping off thousands of people4
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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