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Delete
  • 0 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Not a thing 5
  • Bill pay service 1
  • Less wait time to call customer care 1
  • Customer service 1

Customers don't like

  • Customer service5
  • Not willing to help3
  • Customer care service2
  • Discover not lowering interest rate when asked2
  • Policy1
Delete
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Customer service did the best they could 1

Customers don't like

  • Poor customer service1
  • Self auto payment unauthorized1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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