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Delete
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Not a thing 6
  • Bill pay service 1
  • Less wait time to call customer care 1
  • Customer service 1

Customers don't like

  • Customer service5
  • Not willing to help3
  • Customer care service2
  • Insensitive-uncaring customer service2
  • Discover not lowering interest rate when asked2
Delete
  • 1 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $43.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Easy to set up 1
  • Lower interest rates 1
  • When they did not inadvertantly strand me in nyc for 4 hours 1

Customers don't like

  • Poor telephone customer service5
  • How they say one thing and mean another2
  • Hung up on me2
  • Lies to get you to sign up2
  • No call from the company until after they damaged my credit2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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