PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vistaprint and Discountmugs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vistaprint
Discountmugs

Vistaprint and Discountmugs Overview

Total reviews 117 195
Company responses 0 2
Issues resolved 0 4

Vistaprint and Discountmugs Consumer Ratings

Rank
18 out of 191 in Printing category
26 out of 191 in Printing category
Customer service
7 in category
15 in category
Website
13 in category
18 in category
Product or Service Quality
16 in category
25 in category
Price Affordability
5 in category
19 in category

Vistaprint and Discountmugs Rating Details

Customer service
1.9 (28 reviews)
1.5 (100 reviews)
Reviewer's quote

...They have the worst customer service, I refuse to ever do business with them..

Read full review

...What horrible customer service and turn around times. Carp business practices..

Read full review
Website
2.5 (25 reviews)
2.2 (80 reviews)
Reviewer's quote

...I called and they try telling me i set up some vista print marketing website that i never heard of...

Read full review

...was told that "it appears like the imprint was brushed off pretty intensely resulting for the ink to wash off" and that "because the items that we have on our website is promotional products that should only be hand washed gently". So, they saying that these are sturdy enough for FREQUENT, DAILY USE in a COMMERCIAL KITCHEN and ...

Read full review
Product or Service Quality
2 (24 reviews)
1.4 (75 reviews)
Reviewer's quote

...Everything was great quality too!..

Read full review

...I was concerned, so I contacted customer service. "Everything will be fine, don't worry" was their reply. After not being notified for a few more days, I contacted them again...

Read full review
Price Affordability
3.1 (23 reviews)
2.6 (76 reviews)
Reviewer's quote

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it was great! They were more than I expected, and of course I order my business cards! Great paper and colors. I felt satisfied with the final results.

Read full review

...Then was contacted after payment asking for double the price do to a glitch on their end. After refusing they hung on me. Then called back...

Read full review

Vistaprint and Discountmugs Pros and Cons

Pros
  • Prices
  • Selection
  • Products
  • Selection
  • Price
  • Water bottles
Cons
  • Customer service
  • On-hold time
  • Non-transparent ordering process
  • Customer service
  • Poor workmanship
  • Delivery

Vistaprint and Discountmugs Most Positive Reviews

Top rated reviews
5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

Read full review
5

our first order was a disaster, missed deadlines time after time...we received a credit only and in aug 2015, wanted to...

Read full review
5

I have had nothing but great experience....one time they delivered a package to a wrong address, which was basically my...

Read full review
5

September, 2018
I just ordered & received 100 knit hats with an embroidered logo. The process seemed smooth, until I rece...

Read full review

Vistaprint and Discountmugs Most Critical Reviews

Lowest rated reviews
1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

Read full review
1

Just went to order 144 mugs from a catalog I got in today's biz mail. The price I was given was WAY higher than my...

Read full review
1

I registered for the free month trial of VistaPrint's business email packages and I then cancelled it to stop myself...

Read full review
1

Placed an order with approx shipping date, confirmed date, emphasized importance of shipping give or take 2 days paid...

Read full review

Vistaprint and Discountmugs Latest Reviews

Recent published reviews
1

Vistaprint cancelled my domain without advising me. I had no website, I had to wait a whole week to transfer my domain...

Read full review
1.3

Pure junk! I received a beautiful full color proof as in the image of this complaint. I approved the proof. What I...

Read full review
3.7

I ordered 500 business cards for $246 (upgraded version) and 2 months ;later i see 2 separate $10 fees to my card i...

Read full review
1

Ordered items and paid to have them expedited so they would arrive today for an event tomorrow. Item was out of stock...

Read full review

Vistaprint and Discountmugs Products and Services

Most reviewed product and services
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)
  • Vistaprint Brochure Printing Service (1 review)
  • Discountmugs Shipping Service (41 reviews)
  • Discountmugs Mug (22 reviews)
  • Discountmugs Shirt (6 reviews)