PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discountmugs and Ooshirts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discountmugs
Ooshirts

Discountmugs and Ooshirts Overview

Total reviews 195 575
Company responses 2 69
Issues resolved 4 4

Discountmugs and Ooshirts Consumer Ratings

Rank
26 out of 191 in Printing category
507 out of 2133 in Footwear and Clothing category
Customer service
16 in category
482 in category
Website
19 in category
415 in category
Price Affordability
19 in category
368 in category
Product or Service Quality
25 in category
373 in category

Discountmugs and Ooshirts Rating Details

Customer service
1.5 (100 reviews)
1.1 (238 reviews)
Reviewer's quote

...What horrible customer service and turn around times. Carp business practices..

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...I'm sure my $50 order will not impact their revenue, but if a dozen others opt for a different provider, maybe they could learn something about customer service. Personally I've spent 30+ years in Customer Service and CS Leadership. This was very poor customer service...

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Website
2.2 (80 reviews)
2.1 (219 reviews)
Reviewer's quote

...was told that "it appears like the imprint was brushed off pretty intensely resulting for the ink to wash off" and that "because the items that we have on our website is promotional products that should only be hand washed gently". So, they saying that these are sturdy enough for FREQUENT, DAILY USE in a COMMERCIAL KITCHEN and ...

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With a poorly designed website, they robbed me of 422$, and when I tried to contact them on their "online chat" or their "phone number," neither worked on a cell or landline. These thieves are *** artists trying to make themselves look like a reliable business such as CustomInk. Don't order...

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Price Affordability
2.6 (76 reviews)
2.5 (159 reviews)
Reviewer's quote

...Then was contacted after payment asking for double the price do to a glitch on their end. After refusing they hung on me. Then called back...

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...I can only imagine that most of their issues come from being short staffed and from their inability to afford paying for the mistakes they've made as their price point is so low. My Advice: Support your local printer. The extra...

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Product or Service Quality
1.4 (75 reviews)
1.7 (197 reviews)
Reviewer's quote

...I was concerned, so I contacted customer service. "Everything will be fine, don't worry" was their reply. After not being notified for a few more days, I contacted them again...

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Etc!) Not only that but they were 2 MONTHS LATE!!! When I contacted customer service they said "this is the industry standard" BULL! I've had this design printed by other people before (and OOshirts too, which came out great the first time!) They are so up and down and unreliable, some stuff comes...

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Discountmugs and Ooshirts Pros and Cons

Pros
  • Selection
  • Price
  • Water bottles
  • Website
  • Price
  • Design abilties
Cons
  • Customer service
  • Poor workmanship
  • Delivery
  • Customer service
  • Lack of response
  • Lack of customer service

Discountmugs and Ooshirts Most Positive Reviews

Top rated reviews
5

our first order was a disaster, missed deadlines time after time...we received a credit only and in aug 2015, wanted to...

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5

I can't say enough about ooShirts. They were quick and very good. I see some people had problems with them but I certa...

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5

September, 2018
I just ordered & received 100 knit hats with an embroidered logo. The process seemed smooth, until I rece...

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5

Shirst are too small need to return for bigger sizes 3x

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Discountmugs and Ooshirts Most Critical Reviews

Lowest rated reviews
1

Just went to order 144 mugs from a catalog I got in today's biz mail. The price I was given was WAY higher than my...

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1

When attempting to correct an issue with DAMAGED MERCHANDISE (SHIRTS HAD HOLES IN THEM) I was refused a replacement...

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1

Placed an order with approx shipping date, confirmed date, emphasized importance of shipping give or take 2 days paid...

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1

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice...

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Discountmugs and Ooshirts Latest Reviews

Recent published reviews
1.3

Pure junk! I received a beautiful full color proof as in the image of this complaint. I approved the proof. What I...

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1.7

I found their site via internet search. I liked the tool, shirt was for my son turning 21. Plenty of time for normal pro...

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1

Ordered items and paid to have them expedited so they would arrive today for an event tomorrow. Item was out of stock...

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1.2

WORST and deceiving retailer I have experienced in years. Son ordered three custom shirts. Did not arrive or printed in...

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Discountmugs and Ooshirts Products and Services

Most reviewed product and services
  • Discountmugs Shipping Service (41 reviews)
  • Discountmugs Mug (22 reviews)
  • Discountmugs Shirt (6 reviews)
  • Ooshirts Shirt (162 reviews)
  • Ooshirts T-shirt (94 reviews)
  • Ooshirts Shipping Service (73 reviews)