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  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Good customer service 2
  • Competitive prices 1

Customers don't like

  • Product i selected or the customer service1
  • Return policy is a total rip off1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Price 11
  • Will never buy from them again 10
  • Part availability 4
  • Prices 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Being lied to and cheated4
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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