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  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $787 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Good customer service 2
  • Fair price 1
  • Competitive prices 1

Customers don't like

  • Unprofessional demeanor1
  • Return policy is a total rip off1
  • Product i selected or the customer service1
  • No updates when major order status changes occur1
  • No feedback whatsoever unless constantly called1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $45.1K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Will never buy from them again 13
  • Price 13
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Customer service5
  • Refund policy for wrong part4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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