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  • 0 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $28.4K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
  • Never again 4
  • Good customer service 2
  • Fair price 1
  • Competitive prices 1

Customers don't like

  • Not getting what i paid for3
  • Massive wait times when calling3
  • General lack of good business practices3
  • Everything about them3
  • Unprofessional demeanor2
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Pep Boys

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 1507 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 7
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Customer service11
  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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