PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discounted Wheel Warehouse and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discounted Wheel Warehouse
PartsGeek

Discounted Wheel Warehouse and PartsGeek Overview

Total reviews
170
1829
Company responses
0
0
Issues resolved
0
11

Discounted Wheel Warehouse and PartsGeek Consumer Ratings

Rank
79 out of 360 in Auto Parts and Accessories category
43 out of 360 in Auto Parts and Accessories category
Product or Service Quality
62 in category
31 in category
Price Affordability
58 in category
31 in category
Exchange, Refund and Cancellation Policy
66 in category
48 in category
Turnaround Time
65 in category
38 in category

Discounted Wheel Warehouse and PartsGeek Rating Details

Product or Service Quality
1.5 (71 reviews)
2.1 (527 reviews)
Reviewer's quote

terrible customer service. Bought 4 tires, received 2. Trying to contact and get the shipping information on second pair - could not get it...

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If you have also been ripped off, had ridiculously abused items arrive, had rude customer service, been ran around or the like, call and or email the New Jersey governor's office, and the BBB. This is the kind of company that goes against everything the USA stands for, who deserves to be punished...

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Price Affordability
2.4 (70 reviews)
3 (522 reviews)
Reviewer's quote

...This should not be coming out of my pocket since everything was supposed to be included in original price which was paid in full first day they requested money..

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...IF I HAVE TO PAY FULL PRICE FOR SHIPPING AGAIN IM GOING TO LOSE IT...

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Exchange, Refund and Cancellation Policy
1.2 (69 reviews)
1.5 (538 reviews)
Reviewer's quote

...They received them, but refuse to exchange them or refund my money. They are rude and dishonest. Avoid these thieves..

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Here is their shipping policy on their website so no one can go after them, so beware read everything on companies policies. "I got a wrong part, who pays for return shipping? We do not offer return shipping reimbursement regardless of the party at fault. All returns are freight prepaid by the...

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Turnaround Time
1.6 (67 reviews)
2 (411 reviews)
Reviewer's quote

...Such a waste a time and a trash company :angry:..

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I ordered bumper brackets and a bumper cover For my Chrysler 200 and the brackets only came but i order them at the same time and it says its delivered already..

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Discounted Wheel Warehouse and PartsGeek Pros and Cons

Pros
  • Never again
  • Fair price
  • Competitive prices
  • Found part
  • Good prices
  • Price
Cons
  • Massive wait times when calling
  • Unprofessional demeanor
  • Poor customer service
  • Horrible customer service
  • Unethical business practices
  • Wrong part

Discounted Wheel Warehouse and PartsGeek Most Positive Reviews

Top rated reviews
5

I have purchased 3 sets of wheels from everything from a car to two 2500 HD 's . The service was great . The shipping...

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5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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5

Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the wh...

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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Discounted Wheel Warehouse and PartsGeek Most Critical Reviews

Lowest rated reviews
1

order a set of 22 inches rims sells rep put me in for a set of 20 . When I told them about there era . They tells me it...

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1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

I previously worked there... this company is fraud so I QUIT!!!!! The sales rep will deal with you to get their...

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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Discounted Wheel Warehouse and PartsGeek Latest Reviews

Recent published reviews
1.3

Most unprofessional call center in history! Operator takes 15+ mins to answer. The sales rep you buy your rims from...

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1.8

I was supposed to get sent the rear driver's side window regulator and you guys sent the passenger side regulator now...

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1

No communication, have not received rims and tire package as of 5/19th Their 800 number does not work (hangs up, or take...

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No votes

I payed for 2 day shipping on a Friday here it is Tuesday and Im still waiting on my part

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Discounted Wheel Warehouse and PartsGeek Products and Services

Most reviewed product and services
  • Discounted Wheel Warehouse Shipping Service (37 reviews)
  • Discounted Wheel Warehouse Customer Care (21 reviews)
  • Discounted Wheel Warehouse Sales Representative (2 reviews)
  • Partsgeek Shipping Service (407 reviews)
  • Partsgeek Customer Care (179 reviews)
  • Partsgeek Website (26 reviews)