PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discounted Wheel Warehouse and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discounted Wheel Warehouse
PartsGeek

Discounted Wheel Warehouse and PartsGeek Overview

Total reviews
171
2064
Company responses
0
0
Issues resolved
0
12

Discounted Wheel Warehouse and PartsGeek Consumer Ratings

Rank
92 out of 413 in Auto Parts and Accessories category
55 out of 413 in Auto Parts and Accessories category
Product or Service Quality
70 in category
37 in category
Price Affordability
71 in category
49 in category
Exchange, Refund and Cancellation Policy
71 in category
57 in category
Turnaround Time
71 in category
53 in category

Discounted Wheel Warehouse and PartsGeek Rating Details

Product or Service Quality
1.5 (72 reviews)
2 (591 reviews)
Reviewer's quote

terrible customer service. Bought 4 tires, received 2. Trying to contact and get the shipping information on second pair - could not get it...

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...Rude customer service. *** of the earth work here..

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Price Affordability
2.4 (71 reviews)
3 (583 reviews)
Reviewer's quote

...This should not be coming out of my pocket since everything was supposed to be included in original price which was paid in full first day they requested money..

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...IF I HAVE TO PAY FULL PRICE FOR SHIPPING AGAIN IM GOING TO LOSE IT...

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Exchange, Refund and Cancellation Policy
1.2 (70 reviews)
1.5 (610 reviews)
Reviewer's quote

This time the lady who answered the phone told me that I scratched the rims and the manager isn't going to exchange nor give me a refund for their scratched up rims that they sent to me. This company cant be doing well, because if they were they would have exchanged the wheels or refunded my money...

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...My property has no fence and no gate, When this was confirmed by their company representative, they refused to give me either refund or replace the lost parts..

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Turnaround Time
1.6 (68 reviews)
2 (471 reviews)
Reviewer's quote

...Such a waste a time and a trash company :angry:..

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This is the second time that I have been sold the wrong part after giving all the correct information I would like to have a return item tag emailed to me and I'm not happy about having to pay return shipping a second time I have been a customer for several years ASAP..

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Discounted Wheel Warehouse and PartsGeek Pros and Cons

Pros
  • Never again
  • Fair price
  • Competitive prices
  • Good prices
  • Found part
  • Price
Cons
  • Massive wait times when calling
  • Unprofessional demeanor
  • Poor customer service
  • Horrible customer service
  • Wrong part
  • Unethical business practices

Discounted Wheel Warehouse and PartsGeek Most Positive Reviews

Top rated reviews
5

I have purchased 3 sets of wheels from everything from a car to two 2500 HD 's . The service was great . The shipping...

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5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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5

Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the wh...

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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Discounted Wheel Warehouse and PartsGeek Most Critical Reviews

Lowest rated reviews
1

order a set of 22 inches rims sells rep put me in for a set of 20 . When I told them about there era . They tells me it...

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1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

I previously worked there... this company is fraud so I QUIT!!!!! The sales rep will deal with you to get their...

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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Discounted Wheel Warehouse and PartsGeek Latest Reviews

Recent published reviews
1

I purchased wheels and tires from discounted wheel warehouse but upon receipt of the wheels I noticed some scratches on...

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1.7

So I ordered from this company a while ago, that parts did not fit. After I returned it, following each instruction...

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1.3

Most unprofessional call center in history! Operator takes 15+ mins to answer. The sales rep you buy your rims from...

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1

I ordered a delivery for 1017 College Street and when the Delivery Driver was unable to find the correct address, PartsG...

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Discounted Wheel Warehouse and PartsGeek Products and Services

Most reviewed product and services
  • Discounted Wheel Warehouse Shipping Service (37 reviews)
  • Discounted Wheel Warehouse Customer Care (21 reviews)
  • Discounted Wheel Warehouse Sales Representative (2 reviews)
  • Partsgeek Shipping Service (414 reviews)
  • Partsgeek Customer Care (186 reviews)
  • Partsgeek Website (26 reviews)