PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discounted Wheel Warehouse and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discounted Wheel Warehouse
PartsGeek

Discounted Wheel Warehouse and PartsGeek Overview

Total reviews 174 2032
Company responses 0 0
Issues resolved 0 11

Discounted Wheel Warehouse and PartsGeek Consumer Ratings

Rank
97 out of 429 in Auto Parts and Accessories category
57 out of 429 in Auto Parts and Accessories category
Product or Service Quality
69 in category
32 in category
Exchange, Refund and Cancellation Policy
74 in category
61 in category
Price Affordability
74 in category
33 in category
Turnaround Time
77 in category
56 in category

Discounted Wheel Warehouse and PartsGeek Rating Details

Product or Service Quality
1.6 (75 reviews)
2 (611 reviews)
Reviewer's quote

...Customer Service said that their website is under construction. If that is the case, why am I being punished for their misinformation!?!!?..

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... else, because they might have a pretty website, and it seems like they have a lot of parts, you can find cheaper elsewhere, and you'll have a better customer service experience I promise you....

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Exchange, Refund and Cancellation Policy
1.3 (73 reviews)
1.5 (621 reviews)
Reviewer's quote

This time the lady who answered the phone told me that I scratched the rims and the manager isn't going to exchange nor give me a refund for their scratched up rims that they sent to me. This company cant be doing well, because if they were they would have exchanged the wheels or refunded my money...

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...Being it is defective and under warranty I, the consumer should not be responsible to pay for return shipping to receive a full refund on the item. steve..

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Price Affordability
2.4 (73 reviews)
3 (599 reviews)
Reviewer's quote

...This should not be coming out of my pocket since everything was supposed to be included in original price which was paid in full first day they requested money..

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I ordered a what I saw on the photo a pack of two sun visors for my 1988 XJ6 it seemed a fair price the $9. 00 shipping charge was high so $25+ got what I wanted. WRONG it bought one, it was two pictures of the same thing as confirmed by their customer service department...

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Turnaround Time
1.6 (70 reviews)
2 (489 reviews)
Reviewer's quote

The phone rep offered me a different set for more money - I went along because I was in a serious time crunch and told them I needed them ASAP. I was assured they were shipping from the next state and they would be here within a few days. Another two weeks, no updates, they dont answer their...

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...I have been ripped off AGAIN this time over $200 by the cyber world thieves. Is there not an honest marketer out there, only professional thieves??..

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Discounted Wheel Warehouse and PartsGeek Pros and Cons

Pros
  • Never again
  • Fair price
  • Thinking this was a good company
  • Found part
  • Good prices
  • Price
Cons
  • Poor customer service
  • Massive wait times when calling
  • Unprofessional demeanor
  • Horrible customer service
  • Wrong part
  • Unethical business practices

Discounted Wheel Warehouse and PartsGeek Most Positive Reviews

Top rated reviews
5

I have purchased 3 sets of wheels from everything from a car to two 2500 HD 's . The service was great . The shipping...

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5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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5

Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the wh...

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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Discounted Wheel Warehouse and PartsGeek Most Critical Reviews

Lowest rated reviews
1

order a set of 22 inches rims sells rep put me in for a set of 20 . When I told them about there era . They tells me it...

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1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

I previously worked there... this company is fraud so I QUIT!!!!! The sales rep will deal with you to get their...

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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Discounted Wheel Warehouse and PartsGeek Latest Reviews

Recent published reviews
4.5

Need tracking number for tires I ordered.

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1.1

WtfThis company is almost as bad as the Trump administration!!
There are two guys that answer the phone, and they are t...

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1

Website listed wheels that would fit my car and they dont fit. Company will not pay the return shipping, even though...

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No votes

I am not pissed, I am disappointed the return shipping is more than the part.

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Discounted Wheel Warehouse and PartsGeek Products and Services

Most reviewed product and services
  • Discounted Wheel Warehouse Shipping Service (37 reviews)
  • Discounted Wheel Warehouse Sales Representative (2 reviews)
  • Discounted Wheel Warehouse Estimate (1 review)
  • Partsgeek Shipping Service (410 reviews)
  • Partsgeek Manager (14 reviews)
  • Partsgeek Sales Representative (3 reviews)