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  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $744 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Never again 4
  • Good customer service 2
  • Fair price 1
  • Competitive prices 1

Customers don't like

  • Not getting what i paid for3
  • Massive wait times when calling3
  • General lack of good business practices3
  • Unprofessional demeanor2
  • Return policy is a total rip off2
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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