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  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $27.6K CLAIMED LOSSES
  • $727 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Never again 4
  • Good customer service 2
  • Fair price 1
  • Competitive prices 1

Customers don't like

  • Not getting what i paid for3
  • Massive wait times when calling3
  • General lack of good business practices3
  • Everything about them3
  • Unprofessional demeanor2
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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $209 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Website 2
  • How quick i received part 2
  • Tekonsha controller 1
  • Selection and price and free shipping 1
  • Rack itself 1

Customers don't like

  • Customer service16
  • Attitude and failure to support the product they sold me5
  • Poor service3
  • Worst company that i had to deal2
  • Not receiving what i was told and lack of communication2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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