PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tires Plus and Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tires Plus
Discount Tire

Tires Plus and Discount Tire Overview

Total reviews
644
699
Company responses
0
0
Issues resolved
4
5

Tires Plus and Discount Tire Consumer Ratings

Rank
206 out of 1721 in Service Centers and Repairs category
156 out of 1721 in Service Centers and Repairs category
Customer service
179 in category
166 in category
Product or Service Quality
163 in category
109 in category
Value for money
177 in category
100 in category
Price Affordability
210 in category
126 in category

Tires Plus and Discount Tire Rating Details

Customer service
1.5 (195 reviews)
1.7 (265 reviews)
Reviewer's quote

...Today is 7/24/20 and I've heard nothing from Tires Plus- I called their customer service line only to find out the file is closed as resolved. Would you ever do business with this company?..

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...Poor customer service. Need to close the place down. Do not know how to give customer service ..

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Product or Service Quality
1.6 (179 reviews)
2 (232 reviews)
Reviewer's quote

...I have had issue after issue with Jakwon and service there in the past few months. Jakwon doesn't speak to you, and is no help when you ask a question. Tells you he is not a technician, but doesn't offer to let you speak to one...

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I wasn't given the service I paid for,they just tell you crap to get your money..

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Value for money
1.7 (173 reviews)
2.3 (224 reviews)
Reviewer's quote

...Everyone's time is important and time is money for everyone. I feel this is strike three and will take my business elsewhere..

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...I can spend my money anywhere. And that is what I'm going to do. YOUR FIRED!!!!!..

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Price Affordability
1.9 (172 reviews)
2.7 (214 reviews)
Reviewer's quote

...That is a 245% mark-up on their price. This is price gouging and they know it. I recommend everyone check prices before doing business with TiresPlus..

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...Discount Tire delivers quality product at a decent and fair price and usually quality service. Or has always been the case, until Saturday, June 20, 2020 in Abilene, Texas. I thought someone in corporate needed to know about this issue..

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Tires Plus and Discount Tire Pros and Cons

Pros
  • Close by
  • Were able to fit me in
  • Multiple tire brands offered
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
Cons
  • Poor service
  • Lied about the work my car needed
  • Dishonest practice
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating

Tires Plus and Discount Tire Most Positive Reviews

Top rated reviews
5

Thanks to the staff attires Plus West in Wichita Kansas. They really care about doing a great job. It's very difficult...

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5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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5

Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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Tires Plus and Discount Tire Most Critical Reviews

Lowest rated reviews
1

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLU...

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1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

I scheduled an oil change online. Upon filling out the information required online it has an area for additional...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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Tires Plus and Discount Tire Latest Reviews

Recent published reviews
1

I took my car in on Saturday, 8/08/2020 around noon for an alignment to the Mankato, MN location, later I received a...

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1

I wasn't given the service I paid for,they just tell you crap to get your money

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2.6

I'm responding to your email if Tires Plus is trying to resolve the issue and know they have it

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3

I was third in line, was told to wait at the car. I observed the other customers who came after me, taken care of...

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Tires Plus and Discount Tire Products and Services

Most reviewed product and services
  • Tires Plus Oil Change (89 reviews)
  • Tires Plus Repair (59 reviews)
  • Tires Plus Car Repair (39 reviews)
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Customer Care (47 reviews)