PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tire Discounters and Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters

Tire Discounters

Has verified representatives
2.3
Tire Discounters
Discount Tire

Tire Discounters and Discount Tire Overview

Total reviews
221
670
Company responses
109
0
Issues resolved
3
5

Discount Tire was first mentioned on PissedConsumer on Apr 1, 2008 and since then this brand received 670 reviews. It is 449 reviews more than Tire Discounters received since Sep 7, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Tire Discounters customer support team and Discount Tire customer service.

Tire Discounters and Discount Tire Consumer Ratings

Rank
127 out of 2412 in Service Centers and Repairs category
156 out of 2412 in Service Centers and Repairs category
Customer service
204 in category
161 in category
Staff
193 in category
147 in category
Value for money
173 in category
99 in category

According to consumer ratings and reviews, Tire Discounters ranks 29 points higher in the Service Centers and Repairs category than Discount Tire. People gave Tire Discounters 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 419 points higher than the worst rated brand in this category. At the same time, Discount Tire was rated 1.7 stars for Customer service criterion in this category and it is 462 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Discount Tire has a higher rating than Tire Discounters. Regarding Value for money criterion, consumers gave Tire Discounters 1.7 stars and it is 72% greater than other in category. Discount Tire however was rated 2.3 stars and it is 84% greater than other in category.

Tire Discounters and Discount Tire Rating Details

Customer service
1.4 (120 reviews)
1.7 (250 reviews)
Reviewer's quote

Excellent customer service and quality work!..

PissedConsumer1713318

...We deserve better customer service. I will never use this store again..

Moneka
Staff
1.6 (116 reviews)
1.9 (245 reviews)
Reviewer's quote

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo

... me that mean people do to retarded people I’ve been buying my tires from discount tire for 10 years and have or would never in a million years think that staff would treat any customer like that let alone a Handicap person it’s going to cost me a great deal to fix what they did and I don’t think it’s fair or right in anyway and I don’t know who to get any Results from I have to pay for the repair before it cost me more so sad a company would treat a 10 year loyal customer Like that if I owned that store I’d...

Marco G
Value for money
1.7 (105 reviews)
2.3 (210 reviews)
Reviewer's quote

Flat tire Waited for two hours and if it’s the wrong side of the tire that was Friday October r fourth went back Monday because my car was flat they told me I have to wait for another two hours to get it fixed I request my money and I got a wait for two weeks before I can get my money..

John A

...Never again will you get my money and I will recommend going elsewhere to anyone who asks..

Randall M

Tire Discounters and Discount Tire Pros and Cons

Pros
  • Closeness to my home
  • Clean
  • It used to be good
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Excellent and helpful staff
Cons
  • Whole service
  • Being cheated out of money
  • Failing to inform the consumer of important warranty info
  • Poor customer service
  • Humiliating
  • Mangers do not know how to manage

Tire Discounters and Discount Tire Most Positive Reviews

Top rated reviews
5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

Tire Discounters and Discount Tire Most Critical Reviews

Lowest rated reviews
1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

Tire Discounters and Discount Tire Latest Reviews

Recent published reviews

Call back asap. Tires are awful.

Read all 221 reviews
3.1

If you need air pressure check don't go to The Colony off 121 or Cross Roads Locations. I waited over 15 min for anyone...

Read all 670 reviews

Tire Discounters and Discount Tire Products and Services

Most reviewed product and services
  • Tire Discounters Customer Care (22 reviews)
  • Tire Discounters Car Repair (17 reviews)
  • Tire Discounters Tire Replacement (15 reviews)
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Customer Care (43 reviews)
  • Discount Tire Replacement (42 reviews)