PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Tire Discounters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters

Tire Discounters

Has verified representatives
2.3
Discount Tire
Tire Discounters

Discount Tire and Tire Discounters Overview

Total reviews
670
221
Company responses
0
109
Issues resolved
5
3

Discount Tire was first mentioned on PissedConsumer on Apr 1, 2008 and since then this brand received 670 reviews. It is 449 reviews more than Tire Discounters received since Sep 7, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Discount Tire customer support team and Tire Discounters customer service.

Discount Tire and Tire Discounters Consumer Ratings

Rank
156 out of 2414 in Service Centers and Repairs category
127 out of 2414 in Service Centers and Repairs category
Customer service
159 in category
203 in category
Staff
146 in category
192 in category
Product or Service Quality
102 in category
167 in category

According to consumer ratings and reviews, Tire Discounters ranks 29 points higher in the Service Centers and Repairs category than Discount Tire. People gave Discount Tire 1.7 stars for Customer service criterion in Service Centers and Repairs category and it is 464 points higher than the worst rated brand in this category. At the same time, Tire Discounters was rated 1.4 stars for Customer service criterion in this category and it is 420 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Discount Tire has a higher rating than Tire Discounters. Regarding Product or Service Quality criterion, consumers gave Discount Tire 2 stars and it is 84% greater than other in category. Tire Discounters however was rated 1.6 stars and it is 73% greater than other in category.

Discount Tire and Tire Discounters Rating Details

Customer service
1.7 (250 reviews)
1.4 (120 reviews)
Reviewer's quote

...We deserve better customer service. I will never use this store again..

Moneka

Excellent customer service and quality work!..

PissedConsumer1713318
Staff
1.9 (245 reviews)
1.6 (116 reviews)
Reviewer's quote

... me that mean people do to retarded people I’ve been buying my tires from discount tire for 10 years and have or would never in a million years think that staff would treat any customer like that let alone a Handicap person it’s going to cost me a great deal to fix what they did and I don’t think it’s fair or right in anyway and I don’t know who to get any Results from I have to pay for the repair before it cost me more so sad a company would treat a 10 year loyal customer Like that if I owned that store I’d...

Marco G

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo
Product or Service Quality
2 (218 reviews)
1.6 (105 reviews)
Reviewer's quote

...Discount tires customer service is by far the worse of any company I've ever dealt with. Jim's bps long story short discount tire could of prevented all of this if they took 10 mins out of their day to make sure their customers cars are safe...

joshua w

...My service was free, because of a warranty. They knew my service was free so they put me on a back burner. This happen here before, my time is just as important as anyone else...

Jeffory

Discount Tire and Tire Discounters Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Price was good on tires i wanted
  • Closeness to my home
  • It used to be good
  • Clean
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Whole service
  • Being cheated out of money
  • Failure to complete a job

Discount Tire and Tire Discounters Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

Discount Tire and Tire Discounters Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

Discount Tire and Tire Discounters Latest Reviews

Recent published reviews
3.1

If you need air pressure check don't go to The Colony off 121 or Cross Roads Locations. I waited over 15 min for anyone...

Read all 670 reviews

Call back asap. Tires are awful.

Read all 221 reviews

Discount Tire and Tire Discounters Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Customer Care (44 reviews)
  • Discount Tire Replacement (42 reviews)
  • Tire Discounters Customer Care (22 reviews)
  • Tire Discounters Car Repair (17 reviews)
  • Tire Discounters Tire Replacement (15 reviews)