PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Tire Discounters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters
Has Verified Representatives
2.5
Discount Tire
Tire Discounters

Discount Tire and Tire Discounters Overview

Total reviews 746 261
Company responses 0 149
Issues resolved 6 4

Discount Tire and Tire Discounters Consumer Ratings

Rank
166 out of 1770 in Service Centers and Repairs category
118 out of 1770 in Service Centers and Repairs category
Customer service
163 in category
196 in category
Product or Service Quality
110 in category
170 in category
Value for money
109 in category
173 in category
Website
118 in category
149 in category

Discount Tire and Tire Discounters Rating Details

Customer service
1.7 (288 reviews)
1.5 (146 reviews)
Reviewer's quote

...I know that probably their profit is in selling, but if they continue to worsen in service after the sale; I, for one, will be looking for someone who is more customer service oriented. ALSO, while I was sitting there, 2 other people complained about the slowness of service. The point is ..

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...Customer service sucks and its always sending you to voice mail. This is plain stupid. I works at store 72 in Newport Kentucky..

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Product or Service Quality
2 (254 reviews)
1.6 (125 reviews)
Reviewer's quote

Someone who had just came into the store received service before me and my appointment was way a head of him. I not staying it was a situation where a white was given service before myself, I am a person of color but it sure felt that way and look that way. After speaking with upper management they...

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...located 9150 Michigan rd with the understanding that I had the warranty come to find out I dont now I have a slow leak in my tire I took my car in for service to times only for them yo tell me they couldnt find anything wrong with it and if it leaks again theyll replace it free at charge now that this is...

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Value for money
2.3 (243 reviews)
1.8 (127 reviews)
Reviewer's quote

...I want my money back and or/a tire that match the ones i have on my truck now. This is a very traumatic experience and very time consuming to find how to contact the right person and send correct email. and i still not sure if i have correct department...

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...HOW DO I GET MY MONEY BACK?..

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Website
2.6 (232 reviews)
2.3 (110 reviews)
Reviewer's quote

...shame someone else is going to be my new tire provider! Heck even their corporate website doesn't have a contact to file complaints..

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...I checked the manufacturer's website and that is not true. Their sensors are the same regardless of vehicle. Next, none of the sensors worked...

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Discount Tire and Tire Discounters Pros and Cons

Pros
  • Price was good on tires i wanted
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Closeness to my home
  • It used to be good
  • Clean
Cons
  • Poor customer service
  • Service and being lied to
  • Rebates should be instant at checkout
  • Whole service
  • Being cheated out of money
  • Bad work

Discount Tire and Tire Discounters Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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5

This is the third time I came into TireDiscounter Harrison Ohio first thing when it opens. Every time they are about 4...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

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Discount Tire and Tire Discounters Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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1

They are the most disrespectful group of *** and they take in who they want no matter the order. Where I come from it's...

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Discount Tire and Tire Discounters Latest Reviews

Recent published reviews
3.7

Went into discount over a tire problem. All red shirt employees were great. Gentlemen who check the tire did a great job...

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1

Charged for an incident that I feel I shouldnt have been. Tire constantly losing air. Im thinking it needs a repair. I...

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No votes

I need to speak to someone to help you to improve your services. I took half a day off my work in order to get tire rota...

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1

All the lights stay on. Low tire Abs fault serv tpm I had brakes put on and 4 new tires. I have taken it back to the...

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