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Discount Tire

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $68.7K CLAIMED LOSSES
  • $608 AVERAGE LOSS
1.9
Staff
Customer service
Website
Turnaround Time
  • Hustle and customer service exhibited by all of the staff 5
  • Free rotate and balance with purchase 2
  • Local offices trying to help 2
  • Prices and the quick service 2
  • Pricing 2

Customers don't like

  • Humiliating4
  • Customer service3
  • Mangers do not know how to manage3
  • Repair time too long2
  • Unsafe tire pressures and waiting2
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1448 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Staff
Customer service
Website
Turnaround Time
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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