Discount Tire vs Pep Boys

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Discount Tire

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $67.9K CLAIMED LOSSES
  • $623 AVERAGE LOSS
1.9
Staff
Customer service
Website
Reliability
  • Hustle and customer service exhibited by all of the staff 5
  • Cordial 2
  • Free rotate and balance with purchase 2
  • Prices and the quick service 2
  • Pricing 2

Customers don't like

  • Poor customer service8
  • Bad quality balance and rotate5
  • Humiliating5
  • Customer service4
  • Way you treat people3

Products by Discount Tire

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Staff
Customer service
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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