PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National Tire And Battery and Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National Tire And Battery
Discount Tire

National Tire And Battery and Discount Tire Overview

Total reviews
242
699
Company responses
0
0
Issues resolved
1
5

National Tire And Battery and Discount Tire Consumer Ratings

Rank
286 out of 1718 in Service Centers and Repairs category
157 out of 1718 in Service Centers and Repairs category
Customer service
214 in category
169 in category
Product or Service Quality
194 in category
110 in category
Website
237 in category
110 in category
Price Affordability
221 in category
126 in category

National Tire And Battery and Discount Tire Rating Details

Customer service
1.4 (76 reviews)
1.7 (265 reviews)
Reviewer's quote

It was awful experience horrible customer service from your companys leader! She was unprofessional, vented to the other customers about the situation in the waiting room, making a scene by being hostile, aggressive, confrontational, dismissive, yelled as she walked away from me that she was going...

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...Poor customer service. Need to close the place down. Do not know how to give customer service ..

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Product or Service Quality
1.4 (67 reviews)
2 (232 reviews)
Reviewer's quote

The service st your stores is terrible. Over the last year Ive made several appointments at one of your stores and something has always come up where you didnt remember my appointment or no mechanic came to work or the person I spoke to on the phone wouldnt help. I had an appointment this morning...

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I wasn't given the service I paid for,they just tell you crap to get your money..

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Website
1.8 (65 reviews)
2.6 (212 reviews)
Reviewer's quote

I dropped my truck 3 times to get aligned at the Alton IL. store and they still couldnt get it done. They actually that they could do it if I dropped it off for the 4th time though. RiIiight... Now it pulls to right and the frontend pops. I guess they didnt tighten something back up... Im taking my...

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...On the rebate company's website their is "I lost count of how may ways you could not use your own rebate". Totally worthless piece of (_ _ _ T) Respectfully: Puppies &;;;;;;;;;;;;; Kittens..

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Price Affordability
1.9 (63 reviews)
2.7 (214 reviews)
Reviewer's quote

The tech tells me what i owe and i say i need to speak with Joe because i'm not paying full price for this after being run around all day. He goes to get the manager, Joe, who comes in laughing and goes "what do you want man?" I tell him i'm not paying full price, this is *** and you've wasted over...

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...Discount Tire delivers quality product at a decent and fair price and usually quality service. Or has always been the case, until Saturday, June 20, 2020 in Abilene, Texas. I thought someone in corporate needed to know about this issue..

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National Tire And Battery and Discount Tire Pros and Cons

Pros
  • No comment
  • Local
  • Leaving
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
Cons
  • Customer service
  • Poor service
  • No honesty or integrity to do the right thing
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating

National Tire And Battery and Discount Tire Most Positive Reviews

Top rated reviews
5

I came to NTB 3860 Oxford Station way on Hanes mall Blvd. the lady I spoke to names Lindsay Roberts, a customer...

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5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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4.9

Called for four tires with installation wigh riad hazard, due to construction. Im always getting something in one of my...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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National Tire And Battery and Discount Tire Most Critical Reviews

Lowest rated reviews
1

STAY AWAY!! 2 year old tires with warranty through NTB. 2/4 tires are showing the metal. Claim it's an alignment issue...

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1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

I took my car in for an oil change and tire rotation at the Conyers location. One month later the OIL FILTER (can) FELL...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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National Tire And Battery and Discount Tire Latest Reviews

Recent published reviews
2.5

I dropped my truck 3 times to get aligned at the Alton IL. store and they still couldnt get it done. They actually that...

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1

I wasn't given the service I paid for,they just tell you crap to get your money

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No votes

04/11/2020
Good evening dear,
I made a trip from Miami to Charleston and 3 of my tires went damaged. I spoke to HANKOOK by...

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3

I was third in line, was told to wait at the car. I observed the other customers who came after me, taken care of...

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National Tire And Battery and Discount Tire Products and Services

Most reviewed product and services
  • National Tire And Battery Oil Change (34 reviews)
  • National Tire And Battery Car Repair (13 reviews)
  • National Tire And Battery Repair (13 reviews)
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Customer Care (46 reviews)