PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discount Tire
Les Schwab Tire Centers

Discount Tire and Les Schwab Tire Centers Overview

Total reviews
687
692
Company responses
0
0
Issues resolved
5
4

Discount Tire and Les Schwab Tire Centers Consumer Ratings

Rank
153 out of 1730 in Service Centers and Repairs category
187 out of 1730 in Service Centers and Repairs category
Customer service
163 in category
162 in category
Product or Service Quality
105 in category
144 in category
Value for money
97 in category
144 in category
Website
114 in category
144 in category

Discount Tire and Les Schwab Tire Centers Rating Details

Customer service
1.7 (260 reviews)
1.7 (148 reviews)
Reviewer's quote

...My truck(s) will always need tires, guess I'll just get them from a business with better ethics or better customer service. Whichever is lacking gets the same result..

Read full review

...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

Read full review
Product or Service Quality
2 (227 reviews)
1.7 (117 reviews)
Reviewer's quote

2nd problem: I had a tire I kept coming back to check air pressure and I requested to also rotate and balance back 1/16/2020 and I told the service advisor to tell technician do not over tighten the center cap or you broke them. Damn what they do, they broke 2 center caps. Service managerr got the...

Read full review

To me, this goes above and beyond good service. This company builds relationships that make you want to go back (which we will) and buy tires. They are honest and trustworthy and we have done business with both the Puyallup division and the Shelton division and found both to be VERY customer...

Read full review
Value for money
2.3 (220 reviews)
1.9 (105 reviews)
Reviewer's quote

...Never again will you get my money and I will recommend going elsewhere to anyone who asks..

Read full review

I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400). But 120 is a Pretty *** low credit line. It ended up hurting more than helping me for a long time, right at...

Read full review
Website
2.6 (209 reviews)
2.3 (96 reviews)
Reviewer's quote

...On the rebate company's website their is "I lost count of how may ways you could not use your own rebate". Totally worthless piece of (_ _ _ T) Respectfully: Puppies &;;;;;;;;;;;;; Kittens..

Read full review

...I wrote Les Schwaub customer service on their website and as of three days later, not a single word back. Maybe I'm invisible to them as well. ..

Read full review

Discount Tire and Les Schwab Tire Centers Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
  • Location
  • Polite employees
  • Popcorn
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Discount Tire and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

Read full review
5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

Read full review
5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

Read full review
5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

Read full review

Discount Tire and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

Read full review
1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

Read full review
1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

Read full review
1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

Read full review

Discount Tire and Les Schwab Tire Centers Latest Reviews

Recent published reviews
No votes

MT TIRES ARE ALL WHITE WALLS-P225/60R-17/ MICHILIN/.... WHO WOULD EXCEPT A BLACK-WALL TIRE, AS A MATCH ON A...

Read full review
No votes

The assistant manager at the south Salem store has resolved our situation. AWESOME~

Read full review
1

had a drive up appt at 1130 am... no one came to my car... waited 30 minutes then left... appeared that many people with...

Read full review
No votes

I'd like you to delete my "complaint" about the hubcaps. The assistant manager from where I had the work done has taken...

Read full review

Discount Tire and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Customer Care (46 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)