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Discount Tire vs Les Schwab Tire Centers
Discount Tire vs Les Schwab Tire Centers
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Discount Tire and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Discount Tire and Les Schwab Tire Centers Overview
Total reviews |
785
|
781
|
Company responses |
0 |
0 |
Issues resolved |
10 |
6 |
Discount Tire and Les Schwab Tire Centers Consumer Ratings
Rank
124
out of 1161 in Auto Parts and Accessories category
159
out of 1202 in Service Centers and Repairs category
Customer service
129
in category
159
in category
Product or Service Quality
108
in category
175
in category
Value for money
125
in category
149
in category
Price Affordability
142
in category
155
in category
Discount Tire and Les Schwab Tire Centers Rating Details
Reviewer's quote
They throw my tire and put new tire without my permission ???no no customer service at one I made two round identity to my tire and wheel back how can take my tire back because I need my front wheel tire I have to go long trip..
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...I understand mistakes are made but to ignore me for over 40 minutes, offer no apology nor to rectify the situation from a manager was beyond poor customer service..
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Product or Service Quality
Reviewer's quote
...I insisted they put new Lugnuts on which they did, when I went to remove a tire later in the year the Lugnuts were different sizes I dont do business with discount tire myself but a lot of my family does I have repeatedly warned them about the service. The store was in Waco Texas..
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...the tire and then in "spite" drained out her transmission fluid hoping in spite for not buying 4x tires, and in hopes she would bring the car back for more service She is 5ft tall, doesn't speak English quite well; and gets taken advantage by...
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Reviewer's quote
...What they want is just your hard earned money only. I am seeking for a full refund of my 8 tires that I bought from them recently. Its a BIG CHEATING SCAM...
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...it's the extras where shops make some extra money, so this is why I question "free mounting" and perhaps you are paying an extra $40 in hidden costs when you buy tires from them. Just speculating, no proof, but no more Les Schwab for me. Go to a mom-and-pop tire shop for mounting a carry-in tire..
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Reviewer's quote
So, been a discount tire customer for over 25 years and I have to say, it seems ya'll are getting a bit greedy? Your tires have gotten very pricey and I van find the exact tire on Walmart for at least 40 to 60 dollars cheaper!? And, not only or people paying the hiked prices, their paying your...
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...Can you believe it, my car now doesnt need rotors after all so the price is now around $600. Now they are saying I might need to make another appointment to get my brakes done because they had to go to Sacramento for parts. My husband came and picked me up and we talked about the brake pads and cost...
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Discount Tire and Les Schwab Tire Centers Pros and Cons
Pros
- Price was good on tires i wanted
- Hustle and customer service exhibited by all of the staff
- Free rotate and balance with purchase
- Location
- Polite employees
- Convenient locations
Cons
- Poor customer service
- Unreliable
- Service and being lied to
- Poor customer service
- Unwillingness to make things right
- Being lied to and mislead
Discount Tire and Les Schwab Tire Centers Most Positive Reviews
Top rated reviews
Always great service! I think the bad reviews are BS and most likely the customers false perception. Get a life and...
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They checked my alignment and repaired a leaky tire in 20 minutes and no charge. I didn't think this kind of service...
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Dear Discount Tire, you are great, but appreciate what you have!
I am touched beyond words to express my sincere thanks t...
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I have been a customer for several years and always had great service! Jared in meridian Idaho has been great taking...
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Discount Tire and Les Schwab Tire Centers Most Critical Reviews
Lowest rated reviews
Worst experience ever. My wife took her car to this place to get two new tires. They told her to bring it back when she...
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I went to Les Schwab today to get my front tires balanced on my ford F-350. Waited 45 minutes for the guy to come in...
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Don't ever pay for the extra cost road hazard insurance they offer at discount tire.I had a tire that they could not...
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Went to the Tukwila shop to have a tie rod end replaced. They said that all 4 were bad, but over looked the upper ball...
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Discount Tire and Les Schwab Tire Centers Latest Reviews
Recent published reviews
I bought tires here, after only 6 months I had 3 blow outs. The last one they would not even do the warranty on bc the...
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While I was in Pocatello Idaho, my daughter took here car into Les Schwab with a low tire, and to have the tires...
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This is the second time that I have had items stolen from my car at the location in Longmont Colorado on south Hover.
The...
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No votes
I went to les scheab the guy said I needed new struts ok I paid the same sound. I went back then I needed to buy new...
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How would you compare Discount Tire vs Les Schwab Tire Centers?
They are very helpful and resolve customers' concerns and problems.
Product or Service Quality
Their products are excellent and the service quite well.
I have something else to compare
N/A
Great customer service 97% of the time. But when it comes to Nov 1 or April 1 timeframe, they get overloaded and promises are not kept.
Product or Service Quality
Same product sold everywhere, but always the lowest price.
Only issue is that the balancing can be off badly when the kids swapping tires do not calibrate the balancer in the morning. The next day, they are way out of balance and the explanation is an eye roll and an apology.
I have something else to compare
Overall, I give Discount a great review.
I have seen and heard of many issues with Schwab snapping lugs, wheels falling off (witnessed a day after tire service). Been the same issue with torquing lug nuts for many years.