PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discount Tire
Les Schwab Tire Centers

Discount Tire and Les Schwab Tire Centers Overview

Total reviews 710 707
Company responses 0 0
Issues resolved 5 4

Discount Tire and Les Schwab Tire Centers Consumer Ratings

Rank
158 out of 1682 in Service Centers and Repairs category
192 out of 1682 in Service Centers and Repairs category
Customer service
No votes
152 in category
Product or Service Quality
No votes
142 in category
Value for money
No votes
145 in category
Price Affordability
No votes
163 in category

Discount Tire and Les Schwab Tire Centers Rating Details

Customer service
No votes
1.7 (155 reviews)
Reviewer's quote

...Got in touch with customer service and sensed this was fraud. He then asked me for the card number and address linked to card, I gave him a fake address and he said ok I've located your account. Wow!! Told me he would put a block on my current card then send me a new one...

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...I was happy with the customer service and the mechanic for his speedy repair. I’m not sure if this was an over site or what. A catastrophic event could of occurred and thank God it didn’t...

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Product or Service Quality
No votes
1.7 (127 reviews)
Reviewer's quote

...If I had known they were going to be easy to deal with, I wouldn't have used customer service on the internet..

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Terrible Service. I will make sure I let the community know not to ever go to a Les Schwab..

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Value for money
No votes
1.9 (113 reviews)
Reviewer's quote

...driving 500 miles and have them recheck their own workmanship! Who does that? 2nd lesson learned: After 25+ years as a loyal Discount Tire customer, my money is better spent anywhere...

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I gave a review to the Aberdeen store I went as well as the main office and at the main office I told them that to make this better was to give me back my money for their mistake (I highly doubt this). These were installed two years ago. I think they forgot to torque the bolts down and other time...

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Price Affordability
No votes
2.1 (120 reviews)
Reviewer's quote

Tried to purchase tires and wanted to get price match from another vendor and had a very bad experience from the salesperson by the name of Brad. During the years Customer Service of Discount Tire have gone from good to worst..

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...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

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Discount Tire and Les Schwab Tire Centers Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
  • Location
  • Polite employees
  • Convenient locations
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Poor customer service
  • Unwillingness to make things right
  • Being lied to and mislead

Discount Tire and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Discount Tire and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Discount Tire and Les Schwab Tire Centers Latest Reviews

Recent published reviews
1

When my tires were rotated at Discount Tire they cross threaded my lug nuts and I had to spend $900 replacing the wheel...

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1

Terrible Service. I will make sure I let the community know not to ever go to a Les Schwab.

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1

I sent off and received my $100.00 rebate card in the mail. Activated it with the number provided to me on the paper...

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1

When Les Schwab first came to Ogden many years ago they offered a free tire rotation to get people to come to the...

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Discount Tire and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Replacement (45 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (53 reviews)
  • Les Schwab Tire Centers Car Repair (20 reviews)