PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discount Tire
Les Schwab Tire Centers

Discount Tire and Les Schwab Tire Centers Overview

Total reviews
670
688
Company responses
0
0
Issues resolved
5
4

Les Schwab Tire Centers was first mentioned on PissedConsumer on Nov 14, 2007 and since then this brand received 688 reviews. It is 18 reviews more than Discount Tire received since Apr 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Discount Tire customer support team and Les Schwab Tire Centers customer service.

Discount Tire and Les Schwab Tire Centers Consumer Ratings

Rank
156 out of 2411 in Service Centers and Repairs category
181 out of 2411 in Service Centers and Repairs category
Customer service
159 in category
158 in category
Staff
146 in category
147 in category
Product or Service Quality
103 in category
141 in category

According to consumer ratings and reviews, Discount Tire ranks 25 points higher in the Service Centers and Repairs category than Les Schwab Tire Centers. People gave Discount Tire 1.7 stars for Customer service criterion in Service Centers and Repairs category and it is 461 points higher than the worst rated brand in this category. At the same time, Les Schwab Tire Centers was rated 1.7 stars for Customer service criterion in this category and it is 462 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Les Schwab Tire Centers has a higher rating than Les Schwab Tire Centers. Regarding Product or Service Quality criterion, consumers gave Discount Tire 2 stars and it is 83% greater than other in category. Les Schwab Tire Centers however was rated 1.7 stars and it is 77% greater than other in category.

Discount Tire and Les Schwab Tire Centers Rating Details

Customer service
1.7 (250 reviews)
1.7 (148 reviews)
Reviewer's quote

...We deserve better customer service. I will never use this store again..

Moneka

...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

PissedConsumer1533396
Staff
1.9 (245 reviews)
1.9 (128 reviews)
Reviewer's quote

... me that mean people do to retarded people I’ve been buying my tires from discount tire for 10 years and have or would never in a million years think that staff would treat any customer like that let alone a Handicap person it’s going to cost me a great deal to fix what they did and I don’t think it’s fair or right in anyway and I don’t know who to get any Results from I have to pay for the repair before it cost me more so sad a company would treat a 10 year loyal customer Like that if I owned that store I’d...

Marco G

...Extreamly lazy, slow moving staff. I have used Schwab for years but I am thinking Costco, or Firestone would be a better choice these days. Schwab locations East of the Cascades seem to have forgotten what Les started...

Zamyah
Product or Service Quality
2 (218 reviews)
1.7 (117 reviews)
Reviewer's quote

...Discount tires customer service is by far the worse of any company I've ever dealt with. Jim's bps long story short discount tire could of prevented all of this if they took 10 mins out of their day to make sure their customers cars are safe...

joshua w

To me, this goes above and beyond good service. This company builds relationships that make you want to go back (which we will) and buy tires. They are honest and trustworthy and we have done business with both the Puyallup division and the Shelton division and found both to be VERY customer...

Diana L

Discount Tire and Les Schwab Tire Centers Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Price was good on tires i wanted
  • Location
  • Polite employees
  • Popcorn
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Discount Tire and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

Discount Tire and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

Discount Tire and Les Schwab Tire Centers Latest Reviews

Recent published reviews
3.1

If you need air pressure check don't go to The Colony off 121 or Cross Roads Locations. I waited over 15 min for anyone...

Read all 670 reviews
3.5

I was long term customer 30+ years. If tires failed reach the expected mileage they would be fair and adjust...

Read all 688 reviews

Discount Tire and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Customer Care (43 reviews)
  • Discount Tire Replacement (42 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)