PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Just Brakes and Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Just Brakes
Discount Tire

Just Brakes and Discount Tire Overview

Total reviews
301
663
Company responses
0
0
Issues resolved
0
5

Discount Tire was first mentioned on PissedConsumer on Apr 1, 2008 and since then this brand received 663 reviews. It is 362 reviews more than Just Brakes received since Jun 22, 2007.

Just Brakes and Discount Tire Consumer Ratings

Rank
298 out of 2660 in Service Centers and Repairs category
154 out of 2660 in Service Centers and Repairs category
Customer service
210 in category
156 in category
Staff
211 in category
145 in category
Price Affordability
260 in category
119 in category

According to consumer ratings and reviews, Discount Tire ranks 144 points higher in the Service Centers and Repairs category than Just Brakes. People gave Just Brakes 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 405 points higher than the worst rated brand in this category. At the same time, Discount Tire was rated 1.7 stars for Customer service criterion in this category and it is 459 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Discount Tire has a higher rating than Just Brakes. Regarding Price Affordability criterion, consumers gave Just Brakes 1.5 stars and it is 58% greater than other in category. Discount Tire however was rated 2.7 stars and it is 81% greater than other in category.

Just Brakes and Discount Tire Rating Details

Customer service
1.4 (45 reviews)
1.7 (247 reviews)
Reviewer's quote

...I had been a customer there for at least 2 or 3 years but now i will never go back. It's not about the how much they took its the action! So upset!!!..

Hayes

...We deserve better customer service. I will never use this store again..

Moneka
Staff
1.5 (43 reviews)
1.9 (242 reviews)
Reviewer's quote

I have a 2014 nissan. Went in to get pads put in the front. They also recommended for me to adjust the back brakes also. Cost $ 167 because i had a $20 coupon. They also told me that i ned to replace my front bearing, the showed me the play moving my tire up and down. I didnt notice and noise or...

PissedConsumer1067499

... me that mean people do to retarded people I’ve been buying my tires from discount tire for 10 years and have or would never in a million years think that staff would treat any customer like that let alone a Handicap person it’s going to cost me a great deal to fix what they did and I don’t think it’s fair or right in anyway and I don’t know who to get any Results from I have to pay for the repair before it cost me more so sad a company would treat a 10 year loyal customer Like that if I owned that store I’d...

Marco G
Price Affordability
1.5 (40 reviews)
2.7 (196 reviews)
Reviewer's quote

However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

PissedConsumer708523

I called to see if I could speak with a manager and Chad answered, he was extremely helpful and looked for other tires to give her for the same price. Chad asked me if Arti offered her anything and I told him no, basically Arti's attitude was it was her problem and she needed to come up there when...

Jennifer C

Just Brakes and Discount Tire Pros and Cons

Pros
  • That there are other brake shops around
  • Shop hand was good
  • Proximity to my residence
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Price was good on tires i wanted
Cons
  • Poor information - upselling
  • How the treat customers
  • That i did not get what the mechanic advised
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating

Just Brakes and Discount Tire Most Positive Reviews

Top rated reviews
5

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

Just Brakes and Discount Tire Most Critical Reviews

Lowest rated reviews
1

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

Just Brakes and Discount Tire Latest Reviews

Recent published reviews

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

Read all 301 reviews
1

I called into the store on North Academy in Colorado Springs. I was quoted a price for tires. By the time I arrived it...

Read all 663 reviews

Just Brakes and Discount Tire Products and Services

Most reviewed product and services
  • Just Brakes Manager (20 reviews)
  • Just Brakes Car Repair (20 reviews)
  • Just Brakes Customer Care (7 reviews)
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Replacement (42 reviews)
  • Discount Tire Customer Care (41 reviews)